Deep Dive

Industry insights from our journalists

  • "Black Owned Business" sign in a window
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    Wachiwit via Getty Images

    How Black-owned grocers are filling industry gaps

    From a cashierless store in Atlanta to health-focused pop-up markets in Los Angeles and Chicago, grocery concepts from Black entrepreneurs are making the changes they want to see in food landscapes.

    Catherine Douglas Moran • Sept. 14, 2022
  • Grocery worker in supermarket
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    Mario Tama via Getty Images

    Have grocers and workers entered a new chapter in their relationship?

    As stores struggle with staffing and unionization efforts expand, workers are pushing retailers for better conditions. How the dynamics will play out remains far from settled, labor experts said.

    Sam Silverstein • July 5, 2022
  • Heinen's Personal Nutrition Clinic
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    Courtesy of Heinen's

    Personalized health programs are coming to grocery stores

    Advancements in medical and digital technology are allowing retailers to offer services that strengthen the connection between food and health for consumers.

    Jeff Wells • April 25, 2022
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    oatawa via Getty Images

    Can retailers grab more CPG ad dollars without repeating digital media's mistakes?

    While firmly in a boom time — U.S. spending on retail media doubled between 2020 and 2021 — the category contends with saturation and bumpy transitions.

    Peter Adams • Jan. 28, 2022
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    Mario Tama via Getty Images

    How grocers are managing the twin pressures of inflation and supply chain disruption

    Companies are turning to personalized promotions, private label and plain-old resourcefulness as they closely monitor the habits of their frustrated customers.

    Jeff Wells • Jan. 24, 2022
  • Self-checkout area Safeway store at 415 14th Street, SE, Washington, D.C., on Aug. 11, 2020. Store opened Aug. 12, 2020.
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    Sam Silverstein/Grocery Dive

    Automation beckons retailers as labor challenges endure

    Technologies like self-checkout and ordering kiosks are offering relief to grocers unable to hire enough workers to handle essential functions.

    Sam Silverstein • Jan. 19, 2022
  • A woman is checking her receipt thoroughly, after she'd stored her catch in the trunk. She bought everything she needs, time to go home.
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    LukaTDB via Getty Images

    Grocers are experimenting with delivery fees. Here are 8 key factors to consider, experts say

    Speedier service, customer loyalty and labor demands are some of the things grocers need to weigh when determining fees, order minimums and subscriptions.

    Catherine Douglas Moran • Jan. 12, 2022
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    Edwin Tan via Getty Images

    For grocers and food CPGs, finding harmony online is a difficult dance

    With digital shopping now a priority for millions of consumers, both parties are trying to find faster, more efficient ways to manage their e-commerce listings.

    Sam Silverstein and Christopher Doering • Jan. 10, 2022
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    Mario Tama via Getty Images

    7 trends that will shape the grocery industry in 2022

    Labor and inflation challenges will test retailers this year, but experts also see opportunities like new e-commerce services, more personalized offerings and a booming digital ads space.

    Jeff Wells, Catherine Douglas Moran and Sam Silverstein • Jan. 4, 2022
  • A grocery aisle at the Wegmans store in Tysons, Virginia
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    Catherine Douglas Moran/Grocery Dive

    How retailers are modernizing the center store

    The pandemic has injected new life into many packaged goods departments. Here's how grocers are trying to build on that momentum and make center store a more compelling place to shop.

    Nov. 18, 2021
  • Image of Giant Food app showing loyalty program information
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    Courtesy of Giant Food

    Grocers chase the promise of e-commerce personalization

    Customization tools like shoppable recipes and product recommendations are helping consumers cut through the clutter of center store. But retailers are only scratching the surface of what's possible.

    Sam Silverstein • Nov. 16, 2021
  • Local shelf tag in the coffee section at a Whole Foods in Silver Spring, Maryland.
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    Catherine Douglas Moran/Grocery Dive

    How local products can unlock potential in center store

    Grocers are turning to local to hit key corporate goals and liven up their packaged goods aisles. But experts say they must stay mindful about pricing, placement and providing support to small brands.

    Catherine Douglas Moran • Nov. 11, 2021
  • Instacart shopper buying groceries
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    Courtesy of Instacart

    Examining Instacart's emerging next chapter

    On the heels of two technology acquisitions, a deeper move into digital ads and fulfillment-as-a-service, analysts weigh in on what the e-commerce company is building.

    Catherine Douglas Moran • Oct. 26, 2021
  • Plant-based meat at a Giant Food in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive

    6 ways to boost plant-based products in grocery stores

    From category managers to dedicated shelf space, grocers have several areas to explore to make merchandising easier for alternatives to animal-based items.

    Catherine Douglas Moran and Megan Poinski • Oct. 18, 2021
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    Justin Sullivan via Getty Images

    Albertsons' stock price has doubled since it went public. Can it keep the momentum going?

    The grocery chain has made significant strides in recent months, particularly on the digital front, but still faces challenges as it looks to keep pace with rivals, analysts said.

    Sam Silverstein • Oct. 4, 2021
  • Hy-Vee Grimes
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    Jeff Wells/Grocery Dive

    Inside Hy-Vee's 'reimagined' physical-meets-digital store

    Located in an up-and-coming northwest suburb of Des Moines, Iowa, the festive prototype features a lineup of new departments and partnerships, with digital touchpoints woven throughout.

    Jeff Wells • Sept. 15, 2021
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    Sean Gallup via Getty Images

    Grocers grapple with digital accessibility as e-commerce grows

    The online shopping boom has brought more attention to how accessible websites and apps are to people with disabilities, but a lack of federal regulations and oversight poses challenges.

    Catherine Douglas Moran • Updated Sept. 1, 2021
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    Joe Raedle via Getty Images

    Labor shortage pressures grocers to take a hard look at worker benefits

    Companies are offering hefty signing bonuses, but they also need to examine scheduling flexibility, advancement opportunities and other incentives, labor experts and retailers say.

    Jeff Wells, Catherine Douglas Moran and Sam Silverstein • July 14, 2021
  • H-E-B food hall
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    Courtesy of H-E-B

    Food halls, ghost kitchens and the future of in-store restaurants

    The pandemic hasn’t dampened grocers' enthusiasm for dining experiences, and many are looking to new formats and digital services to spice things up.

    Jeff Wells • May 24, 2021
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    Drew Angerer via Getty Images

    Grocers look to help seniors bridge the digital shopping divide

    The pandemic brought more seniors online. Now grocers are figuring out how to retain their digital spending. 

    Catherine Douglas Moran • April 21, 2021
  • SNAP
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive

    Exploring the rise of SNAP online

    In this three-part series, Grocery Dive talks to grocers, tech vendors and experts about the opportunities the USDA's SNAP Online Purchasing pilot unlocks and the obstacles to implementation.

    Catherine Douglas Moran • Feb. 19, 2021
  • Grocery
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive

    Improving SNAP e-commerce functionality takes priority as more grocers chase EBT dollars

    Companies are trying to solve the headaches SNAP recipients face when shopping virtually, from confusing websites to limited payment options.

    Catherine Douglas Moran • Feb. 17, 2021
  • Grocery
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    Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive

    SNAP online availability is about to explode. But grocers say they still face too many hurdles.

    As options for EBT payment ramp up in 2021, grocers and tech vendors say obstacles like costs and government red tape remain.

    Catherine Douglas Moran • Feb. 16, 2021
  • Walmart redesigned store experience in grocery.
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    Courtesy of Walmart

    8 trends that will shape the grocery industry in 2021

    After one of the most tumultuous years in recent memories, experts say 2021 will be the year grocers move from reacting to strategically managing for long-term growth.

    Jeff Wells, Sam Silverstein and Catherine Douglas Moran • Jan. 4, 2021
  • Leona Bell, a housekeeper for Mercy in St. Louis, was among the first to receive the COVID-19 vaccine in the area. Hospitals across the country received the first doses on Monday, Dec. 14 2020.
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    Samantha Liss, Healthcare Dive

    5 questions to ask before adopting a coronavirus vaccine policy

    As grocers examine worker vaccination policies following new recommendations from a Centers for Disease Control and Prevention advisory panel, they may find they have more questions than answers.

    Ryan Golden • Dec. 22, 2020