Opinion

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  The crisis after the crisis: What grocers can expect after an active shooter incident

  Food retail managers should be prepared to handle external communication and support for victims and their families in the aftermath of violence, writes security expert William Flynn.

  William Flynn • March 22, 2022

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  When inflation runs high, fresh should be a strategic focus

  Customers are still prioritizing fresh purchases, but retailers risk losing price-sensitive shoppers entirely when their key value items are no longer affordable, writes Ann Azzopardi of Symphony RetailAI.

  Ann Azzopardi • March 15, 2022

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  Why convenience retailers are gearing up to win in foodservice

  As vehicles go electric, stores will increasingly turn away from fuel pumps and toward innovative meals and snacks, writes retail analyst Frank Beard.

  Frank Beard • Jan. 6, 2022

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  How a grocer's size impacts consumer trust

  Large retailers envy intimacy and small ones envy scale, but expectations for each are not the same, write Katie Thomas and Tanya Moryoussef of Kearney.

  Katie Thomas and Tanya Moryoussef • Nov. 29, 2021

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  3 ways grocery execs can protect the bottom line during hurricane season and beyond

  Companies can prepare ahead of time in the event severe weather strikes, writes Tom Buiocchi, founder and CEO of ServiceChannel.

  Tom Buiocchi • Aug. 20, 2021

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  How Amazon's user-generated content strategy could boost its grocery stores

  The e-tailer has quietly rolled out product ratings inside its Amazon Fresh locations. The strategy promises to build consumer trust, particularly for its private labels, writes Peter V.S. Bond.

  Peter V.S. Bond • May 17, 2021

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  Supermarkets are in for the fight of their lives

  As nontraditional retailers and upstarts grab a larger share of sales, grocers need to master the entire digital domain, writes Gary Hawkins of the Center for Advancing Retail & Technology. 

  Gary Hawkins • May 3, 2021

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  Examining the 3 faces of Instacart

  The delivery juggernaut has changed the way people buy groceries, but food retailers are now more closely weighing the pros and cons of partnering with the company, writes Natalie Williams with NielsenIQ.

  Natalie Williams • April 22, 2021

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  Here's how grocers should ramp up digital deals and promotions

  Embracing online coupons and offering discounts on e-commerce services can help grocers reach more low-income and price-sensitive shoppers, writes Nick Minnick of Chicory. 

  Nick Minnick • Dec. 17, 2020

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  How grocers are turning to personalization during the pandemic

  Offering customized pricing and offers could help retailers offset rising margin pressure, writes Alex Kinnier of GetUpside.

  Alex Kinnier • Dec. 4, 2020

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  Grocery chains need to stop buying into food waste. Here's why.

  Top retailers have signed onto the "10x20x30" initiative to halve food waste by 2030, but all U.S. grocers need to ramp up their efforts, writes Jennifer Molidor of the Center for Biological Diversity.

  Jennifer Molidor • Nov. 9, 2020

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  Amazon Fresh's hyperlocal advantage

  The retailer is quickly building an online/offline machine for Prime members, many of whom live within a mile of the new stores, writes Matt Newberg of HNGRY.

  Matt Newberg • Nov. 5, 2020

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  3 ways grocers can appeal to the 'connected consumer'

  Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

  Rajesh Midha • Sept. 16, 2020

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  A delivery war is brewing in convenience retail

  Grocers should pay close attention to DoorDash's new online convenience store as well as other companies catering to impulse purchases through e-commerce, writes retail analyst Frank Beard.

  Frank Beard • Aug. 5, 2020

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  How advanced analytics can boost grocery sustainability

  As the need to eliminate food waste grows, grocers can look to technology solutions like blockchain and RFID, writes Zebra Technologies' Guy Yehiav.

  Guy Yehiav • June 26, 2020

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  What do consumers want from online grocery? The answer is simpler than you think

  E-commerce does not need to be convenient, fun or filled with robots, writes Chicory's Hillary Reeves. The pandemic has shown it just must be reliable as well as essential.

  Hillary Reeves • May 22, 2020

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  How grocers should communicate in a crisis

  Companies must meet this pandemic with transparent, fact-based messaging that keeps shoppers informed while also acknowledging their fears, writes communications expert Joel Staley.

  Joel Staley • April 29, 2020

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  When Amazon hasn't cracked the code on online alcohol, how can grocers?

  Between robot delivery services and experiential pop-ups, retailers are finally innovating, but one category has yet to take a leap forward and that's alcohol, writes Zac Brandenberg, CEO of Drinks. 

  Zac Brandenberg • Feb. 18, 2020

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  How grocers will serve their brands and the customer in 2020

  Companies will look to regain control of the shopper experience and fortify their businesses against Amazon, writes Sylvain Perrier of Mercatus.

  Sylvain Perrier • Dec. 2, 2019

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  Click-and-collect is king, and grocery stores must shift their back-of-house operations

  Grocers also need to enhance transportation flow and transform the retail experience for shoppers, writes Kathy Craft of architecture firm Nelson. 

  Kathy Craft • Oct. 28, 2019

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  There's a farm in my grocery store: The new rules of retail engagement

  All retailers are in a very tight spot right now — grocery stores offer many obvious proof points, writes The Hershey Experience's Suzanne Jones.

  Suzanne Jones • Sept. 19, 2019

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  5 trends shaping the grocery store of the future

  To compete in the Amazon era, grocers have to strike a tricky balance between meeting evolving consumer demands and driving operational efficiency, writes Gerard Szatvanyi of OSF Commerce.

  Gerard Szatvanyi • July 3, 2019

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  Albertsons' new CEO has a tough job on his hands

  Vivek Sankaran must effectively manage the company's debt load while capitalizing on its unique assets and exploring M&A possibilities, writes global retail and supply chain consultant Brittain Ladd.

  Brittain Ladd • April 24, 2019

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  Is the grocery sector prepared for the artificial intelligence revolution?

  Grocers are rolling out automated solutions, but they should also be ready to retrain and redeploy displaced workers, writes Sean McBride of DSM Strategic Communications.

  Sean McBride • March 8, 2019

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  How to leapfrog Amazon in food

  Amazon's strategic challenges in experience, private brands and its overall food proposition spell opportunity for competitors, writes Pete Killian of Vivaldi.

  Pete Killian • Feb. 14, 2019

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