E-commerce

Walmart, Hy-Vee to test WIC online ordering

The two retailers and Buche Foods are participating in a pilot run by the USDA and a nonprofit.

By Catherine Douglas Moran • Dec. 7, 2021

Pardon the Disruption: DoorDash's adventures in dark stores

The company sees a major opportunity to offer DashMarts to retailers, but they’ll have to compete with the delivery powerhouse along the way.

By Jeff Wells • Dec. 7, 2021

Explore the Trendline➔

The role of digital personalization

Grocers are finding that offering tech-enhanced, customized tools can deepen loyalty among customers shopping online and in stores.

By Grocery Dive staff

DoorDash plans to offer rapid delivery for retailers

The company is joining the 15-minute delivery fray in New York City with a full-time workforce, but sees a "larger" opportunity to provide the service to grocers and convenience stores.

By Jeff Wells • Dec. 6, 2021

Robotic vehicle startup Coco links with Segway on new delivery bots

The new units, which the two companies produced together, will launch at specialty grocer Erewhon's seven stores in California.

By Sam Silverstein • Dec. 6, 2021

How H-E-B got into livestreaming

The company offers shoppable cooking classes on Facebook, and this summer it generated 400,000 viewers for a 12-hour grilling special.

By Jeff Wells • Dec. 3, 2021

Instant delivery startup 1520 reportedly closes its doors

The New York City-based company, which promised to fulfill online grocery orders in 20 minutes or less, has decided to shut down after running out of money, according to a report by Business Insider.

By Sam Silverstein • Dec. 3, 2021

Instant delivery firm Jokr raises $260M, launches service in Boston

The startup is now valued at $1.2 billion as investors continue to pour money into the nascent industry.

By Jeff Wells • Dec. 2, 2021

Farmstead plans to accept online SNAP payments next year

The e-grocer has partnered with a payments processor that specializes in Electronic Benefits Transfer to add the capability to its platform by mid-2022.

By Sam Silverstein • Nov. 30, 2021

Walgreens to open $30M MFC in Kansas City region

The Liberty, Missouri, location is one of nine micro-fulfillment sites that the pharmacy store chain plans to open across the U.S. by the end of 2022.

By Catherine Douglas Moran • Nov. 24, 2021

Grocery leads sales gains for BJ's as club stores continue to thrive

Grocery comps for the quarter increased 6%, and the company announced it will begin delivery via DoorDash early next year.

By Jeff Wells • Nov. 19, 2021

USDA task force offers roadmap to modernize redemption of WIC benefits

The group's recently released report outlines what online purchasing could look like, along with suggested regulatory and funding changes to support e-commerce offerings.

By Catherine Douglas Moran • Nov. 19, 2021

Amazon rolls out recyclable packaging for cold-chain grocery orders

The new shipping material, which can be discarded curbside with other household recyclables, is designed to maintain the temperature of frozen or chilled foods in Amazon Fresh and Whole Foods Market e-commerce orders.

By Sam Silverstein • Nov. 18, 2021

Kroger now offers Google Maps pickup at more than 2K stores

The online integration, which has resulted in customer wait times of less than five minutes, quickly ramped up after a pilot kicked off in June.

By Jeff Wells • Nov. 18, 2021

Uber's new membership bundles rides, delivery services

Uber One offers 5% off some rides and delivery orders and waives delivery fees on grocery orders over $30, among other perks, for $9.99 a month or $99.99 annually. 

By Alicia Kelso • Nov. 18, 2021

Ahold Delhaize puts its faith in e-commerce as it looks to drive growth

The Dutch grocer believes net online sales will double by 2025 and also expects its e-commerce business will be profitable on a "fully allocated" basis by that point, officials told investors Monday.

By Sam Silverstein • Nov. 17, 2021

Grocers chase the promise of e-commerce personalization

Customization tools like shoppable recipes and product recommendations are helping consumers cut through the clutter of center store. But retailers are only scratching the surface of what's possible.

By Sam Silverstein • Nov. 16, 2021

Walmart steals grocery market share in Q3

Domestic comp sales were up 9.2% in the quarter as consumers turned to the retailer amid record inflation.

By Maria Monteros • Nov. 16, 2021

Albertsons launches its own retail media network

The grocer has cut ties with its third-party provider and turned to the former head of Target's Roundel network to manage its own shop, which will launch its first brand campaigns in late February.

By Jeff Wells • Nov. 15, 2021

Farmstead adds prediction capabilities to grocery e-commerce service

The e-grocer will use Halla's "taste intelligence engine" to forecast what shoppers will want to purchase, with the goal of driving increased basket sizes and sales.

By Sam Silverstein • Nov. 15, 2021

Instacart cooks up mealtime family bonding in first brand campaign

Meanwhile, Shipt unveiled a year-long partnership with actress Kristen Bell as e-commerce companies look to splashy advertisements to drive awareness.

By Natalie Koltun , Catherine Douglas Moran • Nov. 15, 2021

Dollar store delivery ramps up as Dollar General links with DoorDash

The discount retailer now offers delivery in under an hour, on average, from more than 9,000 stores, with no order minimums or time slots required.

By Jeff Wells • Nov. 12, 2021

Ultrafast delivery firm Getir makes US debut in Chicago

The Turkish company that helped spearhead 10-minute delivery plans to expand to the New York and Boston metropolitan areas by the end of the year.

By Catherine Douglas Moran • Nov. 12, 2021

Grocery e-commerce sales remain steady but elevated as pandemic endures

Delivery and pickup orders totaled $6.4 billion in October — about the same as the two prior months, signaling that the choppiness in sales earlier in the pandemic is leveling out, according to a report from Brick Meets Click and Mercatus.

By Sam Silverstein • Nov. 12, 2021

Instacart rolls out changes to make online grocery shopping less expensive

The company has added a "Deals" tab and introduced a Dollar Store Hub on its app, along with testing reduced-fee or free delivery and offering a 5% credit on pickup orders for Express members.

By Catherine Douglas Moran • Nov. 11, 2021

Ahold Delhaize looks at offering ultrafast delivery

The company is examining whether such a service could be viable as its existing e-commerce operations continue growing at a rapid clip.

By Sam Silverstein • Nov. 10, 2021