DoorDash looks to improve in-store processes to grow grocery business

The company is focusing on removing “defects in the system,” like uncertainty about product availability, to help consumers feel more confident when buying online, Vice President Fuad Hannon said in an interview.

By Sam Silverstein • Sept. 27, 2023

Costco pushes forward with app upgrades

The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

By Catherine Douglas Moran • Sept. 27, 2023

Explore the Trendline➔

Robotics/Automation

Automation holds a lot of promise for grocers, but picking where to invest and being able to effectively evaluate performance remains challenging for companies. 

By Grocery Dive staff

FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.”

By Daphne Howland • Sept. 26, 2023

Harris Teeter launches proprietary delivery service in Washington, DC

The online service comes as competitors have scaled back and just a few months after parent company Kroger opened a nearby automated fulfillment center.

By Jeff Wells • Sept. 22, 2023

SpartanNash e-commerce director details personal shopper training

The certification process includes hours of “challenging” online courses and in-person testing, the company’s director of e-commerce and digital experience said at Groceryshop. 

By Catherine Douglas Moran • Sept. 22, 2023

Hy-Vee debuts in-house retail media network

The Midwestern grocer’s announcement furthers the trend of regional grocers building out full-scale platforms that are on par with those offered by national grocers. 

By Peyton Bigora • Sept. 22, 2023

Uber adding AI tool and ‘virtual sales aisle’ to its app

The planned updates to Uber Eats also include the addition of SNAP and healthcare benefits payments starting next year.

By Catherine Douglas Moran • Sept. 20, 2023

Walmart wants employees to make more last-mile deliveries

The number of deliveries currently made by company associates is small compared to what's handled by independent contractors.

By Max Garland • Sept. 20, 2023

Kroger took a hard look at the past when crafting divestiture deal, CEO says

The chain was determined to avoid a repeat of Albertsons’ ill-fated 2015 deal with Haggen as it developed plans to sell stores to C&S Wholesale Grocers, Chairman and CEO Rodney McMullen said.

By Sam Silverstein • Sept. 20, 2023

Wakefern adds live tracking feature to grocery delivery

The technology is available for orders from more than 200 stores under the ShopRite and The Fresh Grocer banners.

By Catherine Douglas Moran • Sept. 19, 2023

Sam’s Club, Giant Eagle beef up their retail media platforms

New capabilities outlined by the companies aim to streamline and organize data gathered from ad campaigns and report relevant performance metrics to ad partners.

By Peyton Bigora • Sept. 19, 2023

Publix expands tech campus as digital investments ramp up in grocery

The chain is spending tens of millions of dollars to upgrade facilities in its hometown of Lakeland, Florida, in an effort aimed at attracting tech talent to fuel its growing omnichannel capabilities.

By Sam Silverstein • Sept. 19, 2023

Gopuff rolls out discounted membership program for college students

The new offering, known as Student Fam, provides access to all the benefits of the quick delivery company’s Fam subscription service for half the standard cost.

By Sam Silverstein • Sept. 18, 2023

DoorDash unveils 8 new grocery partners

The tie-ups, which include deals with Cub, Eataly, El Super and Stater Bros. Markets, bring the company’s third-party e-commerce service to more than 400 regional and specialty stores.

By Peyton Bigora • Sept. 18, 2023

Uber partners with Save Mart and The Fresh Market for grocery delivery

As it expands its reach in online grocery sales, the e-commerce company will serve more than 190 Save Mart, Lucky and FoodMaxx stores as well as all 161 of The Fresh Market’s locations. 

By Peyton Bigora • Sept. 14, 2023

Albertsons’ retail media standardization framework to be assumed by IAB

The announcement comes a few months after the grocer released a white paper advocating for regimented specifications, methodologies, terminology and disclosures across retail media networks.

By Peyton Bigora • Sept. 14, 2023

Albertsons unveils 30-minute grocery e-commerce service

The new Flash pickup and delivery options are available at more than 2,000 stores across the Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme and Tom Thumb banners.

By Catherine Douglas Moran • Sept. 13, 2023

Walmart CEO talks consumer spending, inflation predictions

Inflation is on course to continue declining, but food prices are unlikely to return to their levels from two years ago, Doug McMillon said at an investor conference Tuesday.

By Catherine Douglas Moran • Sept. 13, 2023

Sprouts plans to open 40 stores, roll out loyalty program in 2024

The new store count, which executives detailed Tuesday at Goldman Sachs’ Global Retailing Conference, is a marked increase from the 30 stores the grocer is on track to add in 2023.

By Peyton Bigora • Sept. 13, 2023

Walmart expands Express Delivery to 10 pm

The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

By Nate Delesline III • Sept. 13, 2023

Grocery e-commerce sales jump 9% in August

Sales totaled $9.3 billion for the month, with pickup orders accounting for three-quarters of the year-over-year gain, per the latest report from Brick Meets Click and Mercatus.

By Catherine Douglas Moran • Sept. 13, 2023

Kroger taps the brakes on automated fulfillment center rollout

The grocery chain plans to hold off on building new e-commerce sites with Ocado “until we make sure that we have a clear path on the ones we have,” Chairman and CEO Rodney McMullen said Friday during an earnings call.

By Sam Silverstein • Sept. 11, 2023

Save Mart taps AI tech to deepen shopper insights and boost CPG relationships

The grocer expects its tie-up with SymphonyAI to help it “think differently from a strategic standpoint” as it works with suppliers, Senior Vice President of Merchandising and Marketing Mark Van Buskirk said in an interview.

By Sam Silverstein • Sept. 7, 2023

H-E-B debuts largest e-commerce fulfillment center to date

Located in Katy, Texas, the 100,000-square-foot center is the grocer’s seventh online fulfillment facility and the first standalone one in its growing digital network.

By Peyton Bigora • Sept. 7, 2023

Target offers more details on its ‘secret sauce’ delivery strategy

The retailer recently opened its 10th sortation center and is testing larger-capacity vehicles for delivery.

By Catherine Douglas Moran • Sept. 5, 2023