E-commerce
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Walmart lays off hundreds of workers at e-commerce facilities
The retail giant has expanded its infrastructure in recent years to keep up with Amazon, but online sales growth has slowed in recent months.
By Daphne Howland • March 24, 2023 -
Buy now, pay later explodes in grocery
The percentage of online transactions involving groceries where shoppers opted to delay payment grew 40% during the first two months of 2023, according to data from Adobe.
By Sam Silverstein • March 23, 2023 -
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Digital sales have come down from their early pandemic peaks, but grocers are still forging ahead with new experiences and adjustments aimed at boosting profitability.
By Grocery Dive staff -
Sam’s Club bridges online and in-store data gap
Through the retailer’s new feature, advertisers can now gather real-time, first-party insights on members’ in-store purchases.
By Peyton Bigora • March 22, 2023 -
BJ’s ‘last mile delivery model’ improves in-store order fulfillment process
The service involves employees picking items for an order before handing them off to a same-day delivery provider, Chief Digital Officer Monica Schwartz said.
By Max Garland • March 20, 2023 -
Kroger sees e-commerce as future profit engine
The retailer is looking to its automation partnership with Ocado and its young retail media business to help achieve its goal of making money online, Chairman and CEO Rodney McMullen said Wednesday.
By Sam Silverstein • March 16, 2023 -
Boxed considers filing for bankruptcy
The e-commerce company, which sells bulk-sized pantry items and runs a fresh grocery delivery business in the New York City area, is facing tension with lenders amid a tightening cash position.
By Sam Silverstein • March 16, 2023 -
Kroger to deploy driverless trucks in Dallas
The grocer plans to begin using vehicles from autonomous-vehicle supplier Gatik to transport products between an e-commerce warehouse and several stores during the second quarter of 2023.
By Sam Silverstein • March 15, 2023 -
Online grocery shopping habits shift among loyal consumers
The base of monthly active users — the most engaged group of online shoppers — fell to its lowest level since March 2020, according to the latest monthly survey from Brick Meets Click and Mercatus.
By Catherine Douglas Moran • March 15, 2023 -
Column
The Friday Checkout: Quick-delivery industry slows down
With Food Rocket ceasing operations and Gopuff holding another round of layoffs this week, traditional grocers may be best positioned to offer speedy delivery service.
By Grocery Dive Staff • March 10, 2023 -
As retail media networks multiply, Amazon stands alone
A MediaRadar analysis found the e-commerce giant commanded a larger market share than the mass retailer category last year.
By Peter Adams • March 6, 2023 -
DoorDash, Uber boost driver benefits
Uber has updated its app for delivery couriers with several new capabilities, while DoorDash is allowing workers to use cashback rewards at thousands of gas and food retailers.
By Catherine Douglas Moran • March 3, 2023 -
Kroger’s Q4 sales, full-year outlook handily beat Wall Street estimates
Strong identical sales and profit coupled with a higher-than-expected earnings expectations for fiscal 2023 sent the grocer’s stock price up by more than 6% Thursday morning.
By Jeff Wells , Catherine Douglas Moran • March 2, 2023 -
Target profits continue to slide as discretionary purchases slow
The retailer said consumer spending on essentials, like food, helped offset inflation-driven sales slides in discretionary buys.
By Nate Delesline III • Feb. 28, 2023 -
Save Mart unveils robotic grocery-picking facility
The retailer is using technology from startup Fulfil Solutions that can pick and pack items across grocery categories for a quick-delivery service called Lucky Now.
By Sam Silverstein • Feb. 27, 2023 -
Swiftly and Webstop partner to expand mobile solutions
The two technology companies will leverage each other’s platforms to provide new tools for independent and regional grocers to boost customer loyalty.
By Peyton Bigora • Feb. 27, 2023 -
Heinen’s dropped Instacart. Will other grocers follow suit?
Changes in how grocers are approaching their e-commerce strategies signal they may start shifting away from third-party marketplaces, retail observers say.
By Catherine Douglas Moran • Feb. 27, 2023 -
New York grocer brings SNAP produce incentive online
The Hub on The Hill has become the first grocer in the U.S. to give participants in the nutrition-assistance program digital access to Double Up Food Bucks, officials involved with the project said.
By Sam Silverstein • Feb. 24, 2023 -
DoorDash adds Aldi to its delivery portfolio
The partnership with the discount grocer represents the e-commerce company’s latest move to build its presence in the grocery market, which has emerged as a key growth driver for the firm.
By Sam Silverstein • Feb. 23, 2023 -
IGA co-creates retail media platform for independent retailers
The free-to-use, CPG-funded network combines thousands of retailers on one platform and aims to provide measurable feedback while improving the customer experience.
By Peyton Bigora • Feb. 23, 2023 -
Target plans $100M investment to expand next-day delivery
The retailer will add more than six new sortation facilities as it builds out its stores-as-hubs strategy.
By Sarah Zimmerman • Feb. 22, 2023 -
Grocery continues to power growth for DoorDash
The company’s convenience and grocery delivery business expanded 60% in Q4 as more people sign up to place orders from establishments other than restaurants.
By Sam Silverstein • Feb. 21, 2023 -
Walmart issues cautious forecast amid ongoing high food inflation
While its Q4 sales were higher than expected, declines in general merchandise sales and the ongoing impacts of high food prices are prompting a conservative outlook for the year ahead, executives told investors Tuesday.
By Catherine Douglas Moran • Feb. 21, 2023 -
Column
The Friday Checkout: Instacart faces growing pushback from retailers
The announcement by Heinen’s this week that it will stop working with the e-commerce company highlights the moves grocers are making to take control over their online operations.
By Grocery Dive Staff • Feb. 17, 2023 -
Heinen’s calls it quits with Instacart
The family-owned regional supermarket chain announced it is rolling out a new mobile app and upgraded shopping platform next week.
By Catherine Douglas Moran • Feb. 16, 2023 -
Firework and The Fresh Market expand partnership with shoppable videos
The new retail media platform, which lets brands sponsor video ads across the retailer’s ongoing livestream series, is a first for the industry, according to the companies.
By Peyton Bigora • Feb. 16, 2023