E-commerce

  • A Gatik truck on its delivery route in Bentonville, Arkansas. Gatik is operating daily without a safety driver behind the wheel of its delivery route for Walmart in Bentonville, Arkansas, moving custo
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    Courtesy of Courtesy of Gatik and Walmart via Business Wire

    Walmart lays off hundreds of workers at e-commerce facilities

    The retail giant has expanded its infrastructure in recent years to keep up with Amazon, but online sales growth has slowed in recent months.

    By Daphne Howland • March 24, 2023
  • In front of a fruit display, a hand holds a phone with a grocery app open.
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    alexsl via Getty Images

    Buy now, pay later explodes in grocery

    The percentage of online transactions involving groceries where shoppers opted to delay payment grew 40% during the first two months of 2023, according to data from Adobe.

    By • March 23, 2023
  • In front of a fruit display, a hand holds a phone with a grocery app open. Explore the Trendline➔
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    alexsl via Getty Images
    Trendline

    E-commerce

    Digital sales have come down from their early pandemic peaks, but grocers are still forging ahead with new experiences and adjustments aimed at boosting profitability.

    By Grocery Dive staff
  • Sam's Club
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    Courtesy of Sam's Club

    Sam’s Club bridges online and in-store data gap

    Through the retailer’s new feature, advertisers can now gather real-time, first-party insights on members’ in-store purchases. 

    By • March 22, 2023
  • Exterior of a BJ's Wholesale Club location in Virginia
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    Catherine Douglas Moran/Grocery Dive

    BJ’s ‘last mile delivery model’ improves in-store order fulfillment process

    The service involves employees picking items for an order before handing them off to a same-day delivery provider, Chief Digital Officer Monica Schwartz said.

    By Max Garland • March 20, 2023
  • Kroger Ocado
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    Courtesy of Kroger

    Kroger sees e-commerce as future profit engine

    The retailer is looking to its automation partnership with Ocado and its young retail media business to help achieve its goal of making money online, Chairman and CEO Rodney McMullen said Wednesday.

    By • March 16, 2023
  • Boxed
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    Courtesy of Boxed

    Boxed considers filing for bankruptcy

    The e-commerce company, which sells bulk-sized pantry items and runs a fresh grocery delivery business in the New York City area, is facing tension with lenders amid a tightening cash position.

    By • March 16, 2023
  • Truck in front of supermarket
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    Courtesy of Gatik

    Kroger to deploy driverless trucks in Dallas

    The grocer plans to begin using vehicles from autonomous-vehicle supplier Gatik to transport products between an e-commerce warehouse and several stores during the second quarter of 2023.

    By • March 15, 2023
  • Hand holding a phone with the Instacart App open.
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    Photo Illustration: Instacart; Getty Images

    Online grocery shopping habits shift among loyal consumers

    The base of monthly active users — the most engaged group of online shoppers — fell to its lowest level since March 2020, according to the latest monthly survey from Brick Meets Click and Mercatus.

    By • March 15, 2023
  • Gopuff
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    Courtesy of Gopuff
    Column

    The Friday Checkout: Quick-delivery industry slows down

    With Food Rocket ceasing operations and Gopuff holding another round of layoffs this week, traditional grocers may be best positioned to offer speedy delivery service.

    By Grocery Dive Staff • March 10, 2023
  • Amazon's logo on a smartphone.
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    Edward Smith via Getty Images

    As retail media networks multiply, Amazon stands alone

    A MediaRadar analysis found the e-commerce giant commanded a larger market share than the mass retailer category last year. 

    By Peter Adams • March 6, 2023
  • A person in a coat rides a bicycle holding a red DoorDash bag.
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    Michael M. Santiago/Getty Images via Getty Images

    DoorDash, Uber boost driver benefits

    Uber has updated its app for delivery couriers with several new capabilities, while DoorDash is allowing workers to use cashback rewards at thousands of gas and food retailers.

    By • March 3, 2023
  • Kroger delivery
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    Courtesy of Kroger

    Kroger’s Q4 sales, full-year outlook handily beat Wall Street estimates

    Strong identical sales and profit coupled with a higher-than-expected earnings expectations for fiscal 2023 sent the grocer’s stock price up by more than 6% Thursday morning.

    By , • March 2, 2023
  • Exterior of a Target store.
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    Courtesy of Target

    Target profits continue to slide as discretionary purchases slow

    The retailer said consumer spending on essentials, like food, helped offset inflation-driven sales slides in discretionary buys.

    By Nate Delesline III • Feb. 28, 2023
  • Robots in a micro-fulfillment warehouse
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    Courtesy of Fulfil

    Save Mart unveils robotic grocery-picking facility

    The retailer is using technology from startup Fulfil Solutions that can pick and pack items across grocery categories for a quick-delivery service called Lucky Now.

    By • Feb. 27, 2023
  • Low angle selected focus view of a person shopping in a supermarket while on a budget.
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    SolStock via Getty Images

    Swiftly and Webstop partner to expand mobile solutions

    The two technology companies will leverage each other’s platforms to provide new tools for independent and regional grocers to boost customer loyalty. 

    By • Feb. 27, 2023
  • Instacart
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    Courtesy of Instacart

    Heinen’s dropped Instacart. Will other grocers follow suit?

    Changes in how grocers are approaching their e-commerce strategies signal they may start shifting away from third-party marketplaces, retail observers say.

    By • Feb. 27, 2023
  • Image of smartphone and laptop
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    Courtesy of Grocerist

    New York grocer brings SNAP produce incentive online

    The Hub on The Hill has become the first grocer in the U.S. to give participants in the nutrition-assistance program digital access to Double Up Food Bucks, officials involved with the project said.

    By • Feb. 24, 2023
  • Aldi
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    Courtesy of Aldi

    DoorDash adds Aldi to its delivery portfolio

    The partnership with the discount grocer represents the e-commerce company’s latest move to build its presence in the grocery market, which has emerged as a key growth driver for the firm.

    By • Feb. 23, 2023
  • A person holding a green shopping basket checks their phone in the freezer isle.
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    SolStock via Getty Images

    IGA co-creates retail media platform for independent retailers

    The free-to-use, CPG-funded network combines thousands of retailers on one platform and aims to provide measurable feedback while improving the customer experience.

    By • Feb. 23, 2023
  • A worker in a yellow vest inspects a package with the Target logo as it makes its way down a conveyor belt.
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    Permission granted by Target

    Target plans $100M investment to expand next-day delivery

    The retailer will add more than six new sortation facilities as it builds out its stores-as-hubs strategy.

    By Sarah Zimmerman • Feb. 22, 2023
  • DoorDash and 2,000 grocery partners will waive delivery fees
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    Permission granted by DoorDash

    Grocery continues to power growth for DoorDash

    The company’s convenience and grocery delivery business expanded 60% in Q4 as more people sign up to place orders from establishments other than restaurants.

    By • Feb. 21, 2023
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Grocery Dive

    Walmart issues cautious forecast amid ongoing high food inflation

    While its Q4 sales were higher than expected, declines in general merchandise sales and the ongoing impacts of high food prices are prompting a conservative outlook for the year ahead, executives told investors Tuesday.

    By • Feb. 21, 2023
  • Instacart shopper buying groceries
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    Permission granted by Instacart
    Column

    The Friday Checkout: Instacart faces growing pushback from retailers

    The announcement by Heinen’s this week that it will stop working with the e-commerce company highlights the moves grocers are making to take control over their online operations.

    By Grocery Dive Staff • Feb. 17, 2023
  • Exterior of a grocery store.
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    Megan Poinski

    Heinen’s calls it quits with Instacart

    The family-owned regional supermarket chain announced it is rolling out a new mobile app and upgraded shopping platform next week.

    By • Feb. 16, 2023
  • An exhibit booth showing five examples of shoppable videos.
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    Catherine Douglas Moran/Grocery Dive

    Firework and The Fresh Market expand partnership with shoppable videos

    The new retail media platform, which lets brands sponsor video ads across the retailer’s ongoing livestream series, is a first for the industry, according to the companies.

    By • Feb. 16, 2023