E-commerce

The Friday Checkout: 6 takeaways from Groceryshop

Technology priorities like dealing with data and developing omnichannel shopping options topped the agenda at the annual grocery industry gathering in Las Vegas this week.

By Grocery Dive Staff • Sept. 23, 2022

How Raley’s is trying to make e-commerce profitable

The California-based grocer is focused on a “flywheel” that incorporates different fulfillment models, Zachary Wilson, its head of e-commerce, said at a Wednesday Groceryshop session.

By Catherine Douglas Moran • Sept. 22, 2022

Explore the Trendline➔

Robotics/Automation

Automation holds a lot of promise for grocers, but picking where to invest and being able to effectively evaluate performance remains challenging for companies. 

By Grocery Dive staff

Grocers’ relationship with online marketplaces has gotten ‘complicated’

Listing on multiple platforms like Instacart, Uber and DoorDash while also operating its own online service has become a complex challenge for SpartanNash, said e-commerce head Matt Van Gilder.

By Jeff Wells • Sept. 22, 2022

Walmart weds data to popular apps like TikTok in latest ad play

A new Innovation Partners program that also features Snapchat and Roku seeks to help brands better understand what engages Gen Z.

By Peter Adams • Sept. 20, 2022

New shoppable recipe website Jupiter taps into chef content creators’ online fans

The startup has created a platform where customers can instantly fill their virtual shopping carts with the ingredients needed to create their favorite chef influencers’ recipes.

By Peyton Bigora • Sept. 19, 2022

4 areas where grocers can improve private label

While store brands are having a heyday at the moment, industry experts say e-commerce, quality and assortment are among the key areas retailers need to pay attention to. 

By Catherine Douglas Moran • Sept. 19, 2022

Albertsons brings essential services to older residents, families in affordable housing

Grocery delivery, prescription and vaccination resources will be available to more than 133,000 residents across 520 properties in the U.S.

By Catherine Douglas Moran • Sept. 16, 2022

Online grocery sales dip to $8.5B in August

Delivery accounted for just under 41% of sales in the month, highlighting a growing preference for that fulfillment method, according to Brick Meets Click and Mercatus. 

By Sam Silverstein • Sept. 14, 2022

For many grocers, tech investments aren’t yet paying off

Just 39% of retailers surveyed by the Food Industry Association said their technology investments have positively impacted their business.

By Jeff Wells • Sept. 12, 2022

DoorDash adds grocery delivery partnerships as Instacart branches out

Shoppers at supermarkets operated by Raley's can now place orders through the app under a deal announced last week.

By Sam Silverstein • Sept. 12, 2022

Southeastern Grocers to launch proprietary e-commerce service

The grocery chain will let online shoppers take advantage of in-store pricing and promotions, with DoorDash covering last-mile service.

By Sam Silverstein • Sept. 9, 2022

The Friday Checkout: Instacart goes on a shopping spree

As it approaches a public offering, the e-commerce company can’t afford to be just a delivery firm anymore. And it needs independent grocers to come along for the ride.

By Grocery Dive Staff • Sept. 9, 2022

Uber, Nuro strike 10-year deal for robot food delivery

Uber Eats will use Nuro’s autonomous delivery bots to transport orders in Houston and Mountain View, California.

By Julie Littman • Sept. 8, 2022

Misfits Market to acquire Imperfect Foods

Complementary logistics capabilities and the opportunity to scale with a closely aligned brand helped spur the deal, Misfits founder and CEO Abhi Ramesh said in an interview.

By Jeff Wells • Sept. 7, 2022

Instacart buys e-commerce tech provider Rosie

Rosie’s services are now part of the Instacart Platform, and its staff lead development of the e-commerce giant’s strategy for serving independent retailers.

By Sam Silverstein • Sept. 7, 2022

Food Lion now offers pickup at around half its stores

With the addition of Food Lion To Go at 15 Southeastern stores, the company now provides the popular service at 577 locations.

By Jeff Wells • Aug. 30, 2022

FreshDirect becomes the latest e-grocer to pare back service area

The company announced this month that it will discontinue service in the Philadelphia and Washington, D.C., markets.

By Jeff Wells • Aug. 29, 2022

Walmart adds ‘smart garage’ company to InHome delivery program

MyQ, which makes technology found in 20% of household garages, will help the retailer expand its service focused on making secure deliveries.

By Catherine Douglas Moran • Aug. 26, 2022

How shoppable recipes are lighting up digital sales at Reasor’s

Shoppers who use the grocer’s online RecipeToTable tool typically buy a larger number of items and spend more than customers who haven’t signed up for the service, Vice President David Peterson said.

By Sam Silverstein • Aug. 25, 2022

Kroger opens two new spoke e-commerce centers

The delivery facility in Nashville, Tennessee, will serve as a cross-dock for orders prepared at a hub near Atlanta while the facility in the Chicago area will interface with its hub in Pleasant Prairie, Wisconsin.

By Sam Silverstein • Aug. 24, 2022

Instacart launches delivery for large items

With the new “Big & Bulky” service, the e-commerce provider is offering same-day and scheduled delivery of grills, furniture and other items through select retailers. 

By Catherine Douglas Moran • Aug. 24, 2022

New e-grocer Basquet aims to make allergen-free shopping more accessible

Catering to consumers with allergies and other dietary restrictions has become a big business, and the Miami-based startup hopes to grow with a personalized assortment of niche and large brands.

By Peyton Bigora • Aug. 23, 2022

Instacart settles legal dispute over ‘service fee’ with District of Columbia

As part of the agreement, the e-commerce company will pay the city $1.8 million and release $739,057 in sales tax payments it had earlier disputed, but is not admitting to any wrongdoing. 

By Sam Silverstein • Aug. 22, 2022

Walmart to buy its gig-labor management partner

The purchase of the partner behind the retailer’s Spark Driver platform comes at a time when Walmart is quickly growing its last-mile and omnichannel capabilities.

By Catherine Douglas Moran • Updated Aug. 19, 2022

Automated e-commerce fulfillment has become a tough sell for grocers. That may soon change.

Food retailers have, so far, been slow to mechanize their online operations, but rising costs for workers and products could spark renewed interest in technology that does that, industry experts said.

By Sam Silverstein • Aug. 17, 2022