E-commerce

Misfits Market introduces autocart tool, loyalty program

The e-grocer has added a feature that pre-fills customers’ carts with products on a weekly basis and launched Misfits Perks, said Chief Strategy Officer Kai Selterman.

By Catherine Douglas Moran • July 1, 2022

Usage of top grocery apps hits record in Q1, data shows

Kroger had the highest market share among grocery store apps as measured by user sessions and downloads during the quarter, but its edge over second-place Albertsons has been declining, according to data from Apptopia.

By Sam Silverstein • June 30, 2022

Explore the Trendline➔

Digital transformation

Food retailers are embracing innovation as they look to fill orders more efficiently, boost convenience — and keep up with digitally savvy shoppers.

By Grocery Dive staff

H-E-B tops Dunnhumby's e-commerce preference index

The data science company found that having owned digital assets is the most important driver of which retailers consumers prefer to shop online.

By Jeff Wells • June 28, 2022

Multiple grocers, one order: How a heartland delivery firm is recreating multi-store shopping online

EasyBins is targeting busy suburban families with a service that lets people bundle products across retailers like Walmart, Trader Joe’s and Whole Foods. The focus is less on speed and more on reliability, assortment and affordability. 

By Jeff Wells • June 27, 2022

Instacart and Walmart Canada launch virtual convenience store

Walmart Now offers delivery of around 4,000 grocery, pantry and household items, which are fulfilled through a handful of the retailer’s stores in the Toronto area.

By Catherine Douglas Moran • June 24, 2022

DoorDash kicks off dark store-powered rapid delivery as a service

A new 30-minute delivery partnership with Canadian grocer Loblaw marks the first time the e-commerce provider will run fulfillment centers for a retailer.

By Catherine Douglas Moran • June 23, 2022

Amazon names grocery veteran to head consumer business

Doug Herrington, who established AmazonFresh and was an executive at Webvan, will replace Dave Clark as head of the unit, formerly known as Amazon Worldwide Consumer.

By Sam Silverstein • June 22, 2022

Walmart, Roku partner to evolve shoppable streaming ads 'beyond the QR code'

The retailer is the exclusive partner on a new feature that allows people to purchase products with a few taps of their remote.

By Peter Adams • June 22, 2022

What do hybrid grocery shoppers want?

As consumers mix and match buying in-person and online, the Food Industry Association says grocers have several areas where they can improve experiences for omnishoppers. 

By Catherine Douglas Moran • June 17, 2022

Kroger to expand Boost membership program nationwide

In seven months, the program has improved delivery sales and increased customer retention by 600 basis points across four pilot markets, CEO Rodney McMullen said during an earnings call Thursday.

By Jeff Wells • June 16, 2022

Instacart refreshes its subscription service

Instacart+, which replaces Instacart Express, includes many of the former program’s features, along with new ones such as subscription sharing and benefits for Chase cardholders. 

By Catherine Douglas Moran • June 15, 2022

Hungryroot is trying to buck the downward trend for ship-to-home grocers

The personalized grocery delivery service posted 35% growth in the first quarter but faces a litany of challenges, including inflation and mounting competition from brick-and-mortar grocers.

By Jeff Wells • June 15, 2022

Online grocery sales bump up in May as inflation benefits mass retailers

The mass retailer channel saw a 20% year-over-year surge in its monthly active user base and a 2% uptick in online order frequency, according to the latest monthly report from Brick Meets Click and Mercatus.

By Catherine Douglas Moran • June 14, 2022

Instacart adds juice and snack maker Pressed as latest brand storefront

Delivery in as fast as an hour is now available through Instacart from Pressed’s stores in Southern California and Dallas, Houston and Austin, Texas, with plans to expand the partnership “in the coming months.”

By Catherine Douglas Moran • June 13, 2022

Kroger is now delivering in South Florida

The company’s latest spoke facility brings the grocer’s budding delivery service to the key Miami market.

By Jeff Wells • June 9, 2022

Walmart links with older adult care platform on grocery access

The retailer has integrated its ordering and delivery services into the caregiver app from Avanlee Care.

By Catherine Douglas Moran • June 8, 2022

Foxtrot names former Taco Bell executive as president and CFO

Liz Williams will lead the upscale c-store chain’s implementation of new inventory and delivery operations while also overseeing its development of an expanded range of prepared foods.

By Sam Silverstein • June 7, 2022

Kroger pilots a digital farmers market in Atlanta

The grocer linked with Market Wagon, an online ordering and delivery service for local items, to develop the e-commerce marketplace, which carries more than 1,150 products and delivers within a 60-mile radius.

By Catherine Douglas Moran • June 3, 2022

Blue Apron meal kits are now on Walmart.com

The new bulk-order kits not only help the meal kit maker expand its distribution, but also assist Walmart’s efforts to grow its marketplace.

By Jeff Wells • June 2, 2022

Pardon the Disruption: A wave of regional grocery M&A is coming

The pandemic has augmented profits, but it also artificially boosted weak players and accelerated a host of margin pressures that require scale to overcome.

By Jeff Wells • June 1, 2022

Albertsons debuts online consumer reviews and ratings

Eleven of the company's grocery banners, including Safeway and Jewel-Osco, now include user-generated input on their websites.

By Jeff Wells • June 1, 2022

Amazon is still coming up short with online grocery: report

The company continues to lead digital food and beverage sales, but the proportion of Prime members who buy groceries on Amazon is trending downward, according to Coresight Research.

By Catherine Douglas Moran • May 31, 2022

Flying ice cream? Unilever links with drone delivery service Flytrex

As instant needs service gains traction, the CPG giant is looking to scoop up more customers for its virtual storefront with delivery in under three minutes and exclusive product bundles.

By Catherine Douglas Moran • May 26, 2022

Kroger opens 'spoke' center in central Ohio

The 61,000-square-foot facility will receive assembled orders from an automated warehouse in Monroe, Ohio, and reflects a push by the retailer to strengthen its online grocery operations.

By Sam Silverstein • May 26, 2022

Walmart building capacity to deliver 1M packages a year by drone

DroneUp and the retailer aim to have delivery hubs set up at 34 facilities by the end of 2022.

By Max Garland • May 24, 2022