E-commerce

Zero-waste online grocer raises $3M

Zero Grocery pursued the additional funding amid the COVID-19 pandemic, bringing its total capital raised to $4.7 million. 

By Jessica Dumont • Sept. 25, 2020

Target to double holiday staffing for same-day services

The retailer said 10 million new customers shopped its website and demand for its same-day fulfillment options quadrupled during the first half of 2020.

By Ben Unglesbee • Sept. 25, 2020

Explore the Trendline➔

Trendline

Last mile

Retailers have been trying to solve the last mile of order fulfillment for years, and now the pandemic has added new urgency to their efforts.

By Grocery Dive staff

Giant Eagle adopts location tracking tech to cut pickup wait times

Radius Networks’ FlyBuy Pickup provides shoppers' estimated arrival times to stores via live alerts using proprietary location technology. 

By Rosie Bradbury • Sept. 24, 2020

Q&A

Q&A: Uber aims to become a major player in grocery delivery

Known for aggressive growth, the company is touting access to its 40 million U.S. users as a way for grocers to add incremental revenue, according to Raj Beri, Uber's global head of grocery.

By Jeff Wells • Sept. 23, 2020

Mercato teams up with NYC to boost independent grocers' online footprint

New York City officials say allowing select local grocers and vendors to work with the e-commerce platform will help both the stores and vulnerable communities. 

By Catherine Douglas Moran • Sept. 23, 2020

Oracle, Walmart deal for TikTok tentatively approved, paving way for digital shakeup

The proposed U.S. TikTok company will leverage Walmart's e-commerce, fulfillment and payments services while igniting a showdown with major digital platforms.

By Robert Williams • Sept. 21, 2020

SNAP online payment expansion poses hurdles for independent grocers

Financial burdens and tech issues are some of the biggest challenges these grocers face as they look to join Amazon and Walmart in enabling e-commerce under the federal grocery-subsidy program.

By Catherine Douglas Moran • Sept. 21, 2020

Amazon puts out call for gig workers to pick orders at Whole Foods

The retail giant could gain significant advantages if it figures out how to make contractors as efficient as in-store workers through its new Shop and Deliver program, a former Walmart exec says. 

By Sam Silverstein • Sept. 18, 2020

Farmstead extends in-house software to other grocers

The online grocer said its "Grocery OS" system can scale across fulfillment properties and help grocers rein in their operational costs.

By Jessica Dumont • Sept. 18, 2020

Online grocery will leap to $250B in 5 years, report says

A new study from Mercatus and research firm Incisiv predicts online grocery will stabilize post-pandemic and account for 21.5% of total grocery sales by 2025.

By Catherine Douglas Moran • Sept. 18, 2020

Opinion

3 ways grocers can appeal to the 'connected consumer'

Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

By Rajesh Midha • Sept. 16, 2020

Consumers forgoing online grocery are motivated by price, report finds

Household size is a more significant factor than household income or age in deciding whether consumers buy groceries online, according to a survey by micro-fulfillment company Takeoff Technologies. 

By Rosie Bradbury • Sept. 15, 2020

Albertsons aims to step up e-commerce investments

The grocer is planning to expand its pickup operations and is looking for locations to house micro-fulfillment centers.

By Sam Silverstein • Sept. 14, 2020

Amazon to hire 100K after 6 months of capacity building

For Amazon's first-ever peak season in a pandemic, the company is focused on safety first, capacity second and shipment speed third, according to CFO Brian Olsavksy.

By Emma Cosgrove • Sept. 14, 2020

Online grocery order value peaks in August

Overall e-commerce sales dropped 20% between June and August, but basket size and shopper loyalty remain high, according to a survey from Brick Meets Click and Mercatus. 

By Jessica Dumont • Sept. 11, 2020

Walmart pilots drone delivery for groceries with Flytrex

The test program will deliver grocery and household items from Walmart stores to homes in Fayetteville, North Carolina.

By Matt Leonard • Sept. 10, 2020

Whole Foods to offer pickup from nearly all of its stores by end of month

The retailer has tripled click-and-collect availability since March and aims to have the service at 480 stores within a few weeks.

By Jeff Wells • Sept. 08, 2020

Amazon grocery store reportedly to share Kohl's retail space in California

Amazon is also planning to open a location in the Washington, D.C., suburbs in 2021, according to a report.

By Rosie Bradbury • Sept. 08, 2020

Farmstead doubles delivery area with major expansion

The expansion east and south of San Francisco was made possible by a new distribution facility that's six times larger than its predecessor.

By Krishna Thakker • Sept. 04, 2020

Instacart jumps into c-store delivery with 7-Eleven partnership

The tech firm will offer service from 750 stores in four cities, with plans to eventually scale to more than 7,000 locations across the country.

By Jeff Wells • Sept. 03, 2020

Online grocer Hungryroot to run national TV ads

The health-focused e-tailer will run both scripted and user-generated spots across 11 cable networks as it looks to appeal to more people.

By Jessica Dumont • Sept. 03, 2020

Giant Food to sell more local brands online

The grocer has partnered with Union Kitchen, a Washington, D.C.-based food and beverage accelerator, to offer customers local products on its e-commerce platform. 

By Krishna Thakker • Sept. 02, 2020

HelloFresh opens two new distribution centers

The meal kit company is leasing facilities in Georgia and Texas to help meet growing demand in the Southeast and Central Texas.

By Jessica Dumont • Sept. 01, 2020

Walmart to launch its Walmart+ membership service

The retailer's answer to Amazon Prime touts its store base for free grocery delivery along with fuel and Scan & Go perks. 

By Ben Unglesbee • Sept. 01, 2020

Whole Foods moves beyond stores for online fulfillment

After temporarily converting several locations to online-only operations, the grocer has opened its first permanent e-commerce dark store in Brooklyn.

By Jeff Wells • Sept. 01, 2020