E-commerce
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Instacart
Instacart names Facebook, Spotify vets to board as it eyes IPO
The appointments of Fidji Simo and Barry McCarthy follow the company’s recent hiring of several officials with technology backgrounds.
By Sam Silverstein • Feb. 25, 2021 -
Walgreens expands same-day delivery with Instacart
Stores in Illinois rolled out the service Tuesday, and nearly 8,000 stores nationwide are slated to offer it in the coming weeks.
By Jeff Wells • Feb. 23, 2021 -
Explore the Trendline➔
Catherine Douglas Moran/Grocery Dive
TrendlineThe Grocery Dive Outlook on 2021
Fueled by digital shopping, rising competition and an ongoing health crisis, grocery retail is evolving faster than ever, and 2021 promises to be pivotal for the many companies vying for consumers’ food dollars.
By Grocery Dive staff -
Courtesy of Radius Networks
Satisfaction nosedives for online grocery services in January even as sales surge
Delivery and pickup sales rose 20% last month, but red flags about customer loyalty popped up, according to a survey from Brick Meets Click and Mercatus.
By Sam Silverstein • Feb. 23, 2021 -
Courtesy of BJ's Wholesale Club
BJ's Wholesale Club releases new app features
The retailer unveiled updates that make it easier for members to reorder products, clip digital coupons, and access delivery and pickup options.
By Tatiana Walk-Morris • Feb. 22, 2021 -
Courtesy of Foxtrot
Foxtrot Market raises $42M as it looks to double store fleet
Former Whole Foods CEO Walter Robb and the co-founder of Sweetgreen are among the company's backers as it looks to build up density in existing markets.
By Sam Silverstein , Jeff Wells • Feb. 22, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
Deep DiveExploring the rise of SNAP online
In this three-part series, Grocery Dive talks to grocers, tech vendors and experts about the opportunities the USDA's SNAP Online Purchasing pilot unlocks and the obstacles to implementation.
By Catherine Douglas Moran • Feb. 19, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Carlie C's IGA/Grocery Dive
Inside SNAP online: 2 grocers share their experiences with the USDA's pilot
Last spring, The Cameron Market in Missouri and Carlie C's IGA in North Carolina began the process to offer SNAP e-commerce capabilities. One launched in October, while the other still waits to go live.
By Catherine Douglas Moran • Feb. 18, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
Deep DiveImproving SNAP e-commerce functionality takes priority as more grocers chase EBT dollars
Companies are trying to solve the headaches SNAP recipients face when shopping virtually, from confusing websites to limited payment options.
By Catherine Douglas Moran • Feb. 17, 2021 -
Iven, William. (2014). [Photograph]. Retrieved from Pixabay.
Rosie gives sellers added control over product promotion
The e-commerce platform's new "Collections" feature enables retailers to highlight certain inventory segments, such as seasonal or local items.
By Rosie Bradbury • Feb. 17, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
Deep DiveSNAP online availability is about to explode. But grocers say they still face too many hurdles.
As options for EBT payment ramp up in 2021, grocers and tech vendors say obstacles like costs and government red tape remain.
By Catherine Douglas Moran • Feb. 16, 2021 -
Courtesy of The Giant Company
The Giant Company to pilot robotic fulfillment system at new Philadelphia facility
The Ahold Delhaize-owned grocer is working with sister company Peapod Digital Labs to develop the facility, which will use technology from AutoStore and Swisslog.
By Sam Silverstein • Feb. 16, 2021 -
Courtesy of Walmart
Walmart+ gains traction 5 months after launch
Less than a year after its release, the subscription service has attracted up to 8.2 million members, a Consumer Intelligence Research Partners study found.
By Maria Monteros • Feb. 16, 2021 -
GrubMarket
GrubMarket raises $90M ahead of IPO
GrubMarket's new injection of capital last year comes as the service plans to expand to major metropolitan markets in North America.
By Rosie Bradbury • Feb. 16, 2021 -
Permission granted by Food Lion
Food Lion starts accepting online orders from SNAP customers in NC
The grocer also plans to expand to eight more states in the coming weeks, including Delaware, Georgia, Kentucky, Maryland, South Carolina, Tennessee, Virginia and West Virginia.
By Sam Silverstein • UPDATED: Feb. 16, 2021 at 11:53 a.m. -
Permission granted by Freshly
Freshly to soon open facility in Georgia followed by more later in 2021
As the meal delivery upstart continues to grow, the new facility will cut delivery wait times and increase assembly and distribution operations.
By Catherine Douglas Moran • Feb. 10, 2021 -
Courtesy of Sifter
Peapod founders re-enter grocery e-commerce with custom shopping tool
Brothers Andrew and Thomas Parkinson's new service, Sifter.shop, lets customers filter groceries based on health-related criteria and then transmit their orders to selected grocers.
By Sam Silverstein • Feb. 10, 2021 -
Courtesy of Kroger
Q&A: What retailers and shoppers want from their grocery apps
Atomic Robot CEO Alex Robinson, who was a founding member of Kroger's mobile development team, and UX/UI designer Leah Blandford talk app usage during the pandemic and what lies ahead for retailers.
By Jeff Wells • Feb. 09, 2021 -
Courtesy of Stop & Shop
Pickup lockers target shoppers who walk or bike
Stop & Shop says units like those now in service at one of its Boston locations could expand click-and-collect's reach beyond curbside-focused stores and shoppers.
By Jeff Wells • Feb. 05, 2021 -
Courtesy of Rosie
E-commerce provider Rosie raises $10M
It's the largest ever funding round for the company as independent retailers have rushed to meet online demand.
By Jeff Wells • Feb. 04, 2021 -
Iven, William. (2014). [Photograph]. Retrieved from Pixabay.
Industry groups push for new tech solutions for nutrition incentive programs
The National Grocers Association and Food Industry Association are asking retailers and developers to work together to streamline point-of-sale technology.
By Catherine Douglas Moran • Feb. 04, 2021 -
Courtesy of Good Eggs
California e-grocer Good Eggs raises $100M
The company aims to push into Southern California later this year, and also poached a Fortune 500 marketing executive.
By Jeff Wells • Feb. 03, 2021 -
Uber buys alcohol delivery platform Drizly for $1.1B
The stock and cash deal comes as the profitable alcohol delivery startup, which operates in 1,400 cities, has seen demand surge during the pandemic.
By Christopher Doering • Feb. 02, 2021 -
Kroger
Instacart names Facebook VP as operations chief
Asha Sharma will oversee the e-commerce firm's marketplace services, including its app, logistics, and growth and marketing divisions.
By Jeff Wells • Feb. 02, 2021 -
Getty Images
Jeff Bezos to step down as Amazon CEO
In the third quarter, the founder will be replaced by Andy Jassy, who now leads the company's profitable AWS cloud services unit.
By Daphne Howland • UPDATED: Feb. 2, 2021 at 5:16 p.m. -
Courtesy of Walmart corporate blog
Walmart grocery delivery reaches 3,000 stores
Availability of the same-day service has nearly doubled over the past year as the retailer raced to meet pandemic demand and readied its membership platform.
By Jeff Wells • Feb. 01, 2021
