Technology
-
Survey: 9 in 10 shoppers revisit stores that ignite the senses
Eight in 10 are more likely to recommend stores where sounds, scents and visuals proved complementary to the setting, a Mood Media survey of 10,000 global consumers found.
By Kristine Sherred • Jan. 15, 2019
-
Study: 73% of consumers want self-service technology
A SOTI survey finds that as new tech sweeps through stores it's changing customer attitudes about engaging with staff.
By Dan O'Shea • Jan. 15, 2019
-
Ahold Delhaize expands in-store robot use to 500 Giant/Martin's and Stop & Shop locations
The Netherlands-based grocery giant will start deploying the technology in these stores during the early part of 2019, while other banners will continue to test the autonomous devices.
By Christopher Doering • Jan. 14, 2019
-
AI shopping cart ready to power stores over sensors
Startup Caper landed $3.5 million in funding to support the expansion of its new technology to more stores and the development of a smart basket.
By Kristine Sherred • Jan. 11, 2019
-
California could ban paper receipts by 2022
The proposed legislation would require businesses to provide digital receipts unless customers explicitly request a paper version.
By Kristine Sherred • Jan. 10, 2019
-
ColumnPardon the Disruption: Can Kroger's 'connected store' connect with shoppers?
A tour of one of the company’s new futuristic locations in suburban Seattle reveals a trove of technology enhancements, from digital shelves to a new "guided shopping" tool.
By Jeff Wells • Jan. 10, 2019
-
Walmart adds another driverless car to its test fleet
Udelv, which offers driverless technology through its customizable cargo vans, joins the retailer's growing list of grocery delivery partners.
By Kristine Sherred • Jan. 09, 2019
-
Ahold Delhaize appoints McDonald's vet as chief digital officer
Farhan Siddiqi led digital strategy at the fast-food company and helped launch mobile commerce, including self-service kiosks, in 20,000 restaurants.
By Jessica Dumont • Jan. 09, 2019
-
Milk brands launch digital grocery aisle to boost sales
The Milk Processor Education Program is teaming up with grocery tech company Chicory on the initiative, which also includes in-recipe advertisements.
By Erica Sweeney • Jan. 09, 2019
-
Can Kroger make money selling tech to other retailers?
The grocer has teamed up with Microsoft to develop digital shelves, inventory management programs and other systems it will roll out to its own stores and offer to other companies.
By Krishna Thakker • Jan. 08, 2019
-
Deep DiveSmartphones to store transformations: 6 grocery trends to watch in 2019
Experts say retailers will continue to remake the shopping experience this year with investments in key areas like delivery, mobile innovation and creative partnerships.
By Jeff Wells , Krishna Thakker • Jan. 07, 2019
-
Amazon Go could reach $4B by 2021, report says
RBC Capital Markets analysts also estimate the average order is about $10 and that each cashier-free store sees around 550 visitors a day.
By Krishna Thakker • Jan. 06, 2019
-
Publix takes culinary education online
The Florida-based retailer will offer its first e-cooking class next week through its Aprons Cooking School program, with more courses to follow in February and March.
By Jennifer Sweeney • Jan. 04, 2019
-
The choice of a robot generation: PepsiCo rolls out campus snackbots
The University of the Pacific is home to the technology — the first of its kind from a major CPG company to debut at a U.S. college.
By Jessi Devenyns • Jan. 04, 2019
-
Whole Foods simplifies product search with new digital resource
The intuitive database lets customers filter by 13 dietary categories to find complete ingredient lists, allergen alerts and nutrition information.
By Kristine Sherred • Jan. 04, 2019
-
DoorDash hits the road with autonomous vehicle delivery
The company partnered with GM's Cruise Automation to test self-driving vehicles for grocery and restaurant delivery in San Francisco.
By Kristine Sherred • Jan. 04, 2019
-
Hannaford puts tech to the test at digital concept store
Touchscreens, shelf sensors and tablets are just a few of the features the northeast grocer is testing in the health and beauty section of a Portland, Maine location.
By Jessica Dumont • Jan. 04, 2019
-
Report: Grocers could lose up to $700B to alternative channels by 2026
Consulting firm McKinsey suggests that as many as half of conventional grocery stores could meet their demise in the coming years as the industry continues to evolve.
By Jessica Dumont • Jan. 03, 2019
-
OpinionWhy grocery chains are making their biggest changes in decades
As retailers have scrambled to keep pace with competitors and with Amazon, three innovations have emerged as scalable solutions that meet key shopper needs, writes Baesman's Evan Magliocca.
By Evan Magliocca
-
Our 10 best stories of 2018
Take a look back at a collection of some of Grocery Dive's most-read stories, which together paint a picture of a year defined by change.
By Grocery Dive staff
-
Amazon is struggling to make online grocery profitable
Households that order from the online retailer spend three times less per month than those that use supermarket e-commerce services, according to Brick Meets Click.
By Jeff Wells • Dec. 20, 2018
-
No humans required: Kroger's driverless delivery pilot enters next phase
The retailer and its technology partner, Nuro, will put unmanned vehicles on the road for the first time as part of a test in Scottsdale, Arizona.
By Jeff Wells • Dec. 18, 2018
-
Amazon opens first small-format Go store
The e-commerce giant has evolved its Go model to include compact stores for office buildings and hospitals.
By Dan O'Shea • Dec. 13, 2018
-
Meet Flippy, Walmart's newest fry cook
Currently testing at the company's Bentonville headquarters, the robot cook automates the frying process for basic deli items like chicken tenders.
By Krishna Thakker • Dec. 13, 2018
-
SpartanNash jumps aboard the skip-checkout train
Customers at two Family Fare stores near the company's headquarters in Grand Rapids, Michigan can scan items as they shop and pay with a single app-generated bar code.
By Kristine Sherred • Dec. 11, 2018