Technology


  • H-E-B
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    Courtesy of H-E-B

    H-E-B reclaims top spot in Dunnhumby grocery retailer index

    The Texas supermarket chain displaced Amazon in the rankings as consumers placed less emphasis on e-commerce and paid more attention to areas like price and quality.

    By Jan. 31, 2023
  • Kroger
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    Courtesy of Kroger

    Kroger making digital-only deals more accessible

    Through a partnership with Catalina, the grocery company is printing out online coupons for customers who wouldn’t otherwise be able to access those savings.

    By Jan. 31, 2023
  • Trendline

    Robotics/Automation

    Automation holds a lot of promise for grocers, but picking where to invest and being able to effectively evaluate performance remains challenging for companies. 

    By Grocery Dive staff
  • Person in a grocery store holding phone in front of a product.
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    SDI Productions via Getty Images

    What’s ahead for retail media in 2023?

    Grocers are eager to ramp up and offer more engaging content, but they have work ahead of them to satisfy suppliers and keep up with industry innovation, experts say.

    By Jan. 30, 2023
  • Grocery store image
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    Unsplash/Marques Thomas

    Sponsored by Upside

    Grow same-store sales without increasing costs

    Upside’s analysis of grocery stores found that the average store only utilizes 24% of its capacity. 

    Jan. 30, 2023
  • Flyer for Kroger Health on a table.
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    Catherine Douglas Moran/Grocery Dive
    Column

    The Friday Checkout: Healthcare’s growing role in grocers’ ecosystems

    Announcements this week from Kroger, Amazon and Ahold Delhaize underscored the growing importance of health services in helping retailers boost loyalty and profits.

    By Grocery Dive Staff • Jan. 27, 2023
  • Metropolitan Market
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    Jeff Wells/Grocery Dive

    Metropolitan Market pilots shelf-scanning tech

    The rollout of hundreds of computer vision-enabled shelf cameras aims to automate in-store processes for the Washington chain owned by Good Food Holdings. 

    By Jan. 27, 2023
  • Connection network in dark servers data center room storage systems.
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    sdecoret via Getty Images
    Q&A

    Ahold Delhaize USA pulls back the curtain on data

    Rom Kosla, chief information officer for the grocer’s Retail Business Services arm, shares how the company collects and stores information and turns it into actionable insights.

    By Jan. 26, 2023
  • Exterior of the Whole Foods Market in the Glover Park neighborhood of Washington, D.C.
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    Courtesy of Whole Foods Market

    Just Walk Out gives Whole Foods stores an edge, data shows

    The two stores in the chain outfitted with Amazon’s checkout-free technology did better in some ways than nearby locations without the automated system during the second half of 2022, Placer.ai found.

    By Jan. 26, 2023
  • Smartphone in person's hand
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    Courtesy of Shopreme
    Deep Dive

    Grocers weigh the pros and cons of scan-and-go

    Despite Wegmans’ decision to abandon the technology last year, other retailers continue to offer the convenience-focused service — and more are showing interest in it, industry officials said.

    By Jan. 24, 2023
  • View from above of a conference center filled with people.
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    Retrieved from NRF on January 20, 2023

    Recapping grocery news from the National Retail Federation’s ‘Big Show’

    The state of the industry and the key trends to watch took up ample stage time at this year’s annual conference, with keynotes from prominent C-suite executives as well as new technology on the expo floors.

    By Jan. 23, 2023
  • Kroger
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    Courtesy of Kroger

    Kroger deploys Google Cloud tools to enhance productivity in stores

    Workers for the grocery chain are using artificial intelligence and machine learning technology from the internet giant to track products, monitor staffing levels and handle other tasks.

    By Jan. 23, 2023
  • An exhibition floor at a conference filled with vendor booths and people.
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    Catherine Douglas Moran/Grocery Dive

    6 notable tech updates from the National Retail Federation’s 2023 show

    From new food waste solutions to checkout devices, several vendors unveiled grocery-related developments at the annual conference in New York. Here are some of the ones not to miss. 

    By Jan. 20, 2023
  • Jars of peanut butter on store shelves.
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    Brandon Bell via Getty Images
    Column

    The Friday Checkout: The unexpected impacts of weather on supply chain

    A session at the NRF Show this week highlighted how categories like peanut butter can be impacted and how retailers like H-E-B are using technology to cope.

    By Grocery Dive Staff • Jan. 20, 2023
  • Before and after photos of Target's upgraded produce section
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    Courtesy of Target

    5 ways Target is pushing customer-driven innovations in omnichannel, grocery

    Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, two of the retailer’s C-suite executives said at the National Retail Federation’s conference.

    By Jan. 19, 2023
  • Products on store shelf
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    Courtesy of Google

    Google Cloud rolls out AI-driven inventory tech

    The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.

    By Jan. 18, 2023
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    Bruce Bennett via Getty Images

    Wakefern unveils frictionless checkout pilot

    The supermarket operator has opened an autonomous convenience store at its corporate offices in New Jersey and is planning a second location featuring the tech in the near future.

    By Jan. 18, 2023
  • The Fresh Market
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    Courtesy of The Fresh Market

    How The Fresh Market evaluates tech partnerships

    At the National Retail Federation conference, the grocer’s chief marketing officer outlined the three questions the company asks when it’s sizing up new technology. 

    By Updated Jan. 18, 2023
  • woman grocery shopping via an app on her phone
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    Retrieved from Business Wire on January 13, 2023

    Mercatus launches new mobile app for grocers

    The next generation of Mercatus Mobile gives grocery retailers advanced features and configurations to create a streamlined shopping experience for customers.

    By Jan. 13, 2023
  • The Fresh Market
    Image attribution tooltip
    Courtesy of The Fresh Market

    The Fresh Market expands tech tie-ups aimed at store efficiencies

    The specialty chain is dialing up its partnerships with Invafresh, which runs a platform to automate demand forecasting, and with VoCoVo, a provider of voice communication technology. 

    By Updated Jan. 13, 2023
  • Boxed
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    Courtesy of Boxed

    Boxed sees B2B as key to improving sales

    The struggling online company has found that business customers typically spend three times more per order than consumers do, a top executive said during an investor conference Monday.

    By Jan. 11, 2023
  • In a kitchen, close-up of hands holding a tablet with food on the screen.
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    RossHelen via Getty Images

    As online grocery grows in 2023, boosting fulfillment efficiency is a top priority: report

    The grocery industry lost $298 million in margin with their online business in 2022, further underscoring the need to enhance e-commerce profitability, Grocery Doppio’s newly released scorecard found.

    By Jan. 10, 2023
  • An Albertsons sign with palm trees in the background.
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    Mario Tama via Getty Images

    Albertsons pilots Pinterest’s LiveRamp-supported clean room

    Adoption by the grocery chain’s retail media network demonstrates the importance of data privacy and its effect on other marketer priorities.

    By Sara Karlovitch • Jan. 9, 2023
  • A sign on a drinks case door that reads "We accept SNAP/EBT."
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    Catherine Douglas Moran/Grocery Dive

    NGA Foundation receives $5M USDA grant to further SNAP online

    The money will go toward creating a technical assistance center that will help grocers with implementing SNAP purchasing for e-commerce orders.

    By Jan. 6, 2023
  • A person holding a green shopping basket checks their phone in the freezer isle.
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    SolStock via Getty Images
    Deep Dive

    8 trends that will shape the grocery industry in 2023

    The lingering impacts of inflation, the growth of retail media and the full return of the store shopping experience will have a significant impact in the year ahead, experts predict.

    By Grocery Dive Staff • Jan. 4, 2023
  • grocery store
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    Christopher Doering/Grocery Dive

    Relationshop acquires grocery e-commerce provider Stor.ai

    The acquisition was driven by a need to offer an end-to-end e-commerce platform that can compete with larger players like Amazon and Instacart, said Relationshop CEO Galen Walters.

    By Jan. 4, 2023