Technology
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Deep DiveBeyond bells and whistles: How grocery apps are (and should be) evolving
From couponing to wayfinding to online ordering, retailers' mobile offerings are still a work in progress, experts say.
By Jessica Dumont • March 18, 2019 -
Ocado to open its first US office in Washington, DC
The company will open a temporary base of operations in Tysons, Virginia next month while it searches for a permanent location.
By Jessica Dumont • March 18, 2019 -
Kroger's autonomous delivery test moves to Houston
The grocer said it will conclude its Scottsdale, Arizona pilot this month, which launched in 2018, before initiating phase two in Texas this spring.
By Jeff Wells • March 14, 2019 -
Meijer adds Shop & Scan service to 23 locations
Mobile shopping checkout will be available at stores in Chicago and Northwest Indiana as the retailer tries to keep pace with competitors.
By Lauren Manning • March 13, 2019 -
Bottoms up: Instacart expands alcohol delivery to 14 states
The move caters to retailers seeking higher margins and new shopping occasions in e-commerce.
By Jessica Dumont • March 12, 2019 -
OpinionIs the grocery sector prepared for the artificial intelligence revolution?
Grocers are rolling out automated solutions, but they should also be ready to retrain and redeploy displaced workers, writes Sean McBride of DSM Strategic Communications.
By Sean McBride • March 08, 2019 -
Walmart wins in grocery pickup, while Amazon dominates delivery, survey says
Adoption rates for e-commerce are still low, but grocery pickup is gaining steam in the southern U.S. while delivery scores big in the Northeast.
By Lauren Manning • March 07, 2019 -
49% of retailers name in-store mobile experience a top priority
Mobile shopping and browsing will continue to grow, according to a BRP report.
By Dan O'Shea • March 06, 2019 -
Sam's Club set to test faster Scan & Go tech
The retailer will be testing technology that will enhance its mobile service this spring.
By Dan O'Shea • March 05, 2019 -
Produce Marketing Association takes the stage at SXSW
The organization's second year at the festival will include panel discussions and an experiential component featuring live music and produce displays.
By Jennifer Sweeney • March 01, 2019 -
Stop & Shop will open more automated fulfillment centers this year
Ahold Delhaize will roll out "several" additional small-scale e-commerce facilities across the chain, with deployment accelerating in 2020.
By Jeff Wells • Feb. 27, 2019 -
Deep DiveAs robots invade the grocery aisle, a promising but uncertain future awaits
Automating everything from stock checks to floor scrubbing can save retailers money, but even cute googly-eyed robots have their detractors.
By Christopher Doering • Feb. 26, 2019 -
Albertsons boosts tech-focused partnership with Microsoft
The grocer, which joins Kroger in partnering with the tech company, plans "frictionless" shopping as Amazon continues to set the bar for industry technology.
By Samantha Ann Schwartz , Lauren Manning • Feb. 25, 2019 -
Pink Dot signs exclusive delivery partnership with Postmates
The move comes as the hip Southern California grocery and c-store chain plans to expand to Phoenix, New York and Chicago.
By Jennifer Sweeney • Feb. 25, 2019 -
Boxed CEO sees 2019 as a 'breakout year'
From warehouse technology to a greater focus on fresh foods, Chieh Huang says he wants to balance legacy strengths with emerging business opportunities.
By Jeff Wells • Feb. 20, 2019 -
Kroger announces 2 more Ocado sites
The grocer plans to build its second and third automated warehouses in the Mid-Atlantic and central Florida.
By Jeff Wells • Feb. 19, 2019 -
Amazon Go secures space in the heart of London
The retailer has closed the deal on its first location outside of the U.S., bringing its cashier-free store to compete against Tesco and Sainsbury's.
By Krishna Thakker • Feb. 15, 2019 -
Grocers aim to capture more advertising dollars from CPGs
As low-margin supermarkets continue to invest in store technology and e-commerce, ad sales leveraging the data they collect can be a vital source of revenue.
By Krishna Thakker • Feb. 14, 2019 -
Kroger launches mobile payment platform
Kroger Pay will roll out nationwide this year along with a new debit card under the grocer's Rewards program.
By Jeff Wells • Feb. 13, 2019 -
Nuro secures $940 million in new funding
The autonomous vehicle maker, which partnered with Kroger last summer, plans to target additional markets, forge new partnerships and expand its fleet.
By Krishna Thakker • Feb. 12, 2019 -
Ocado to pilot on-demand delivery
The e-grocer's new Zoom program will offer one-hour windows in London and could eventually expand to international customers, including Kroger.
By Jeff Wells • Feb. 07, 2019 -
Survey: 63% of shoppers would choose lower prices over tech
Despite retailers' investments in self-checkout kiosks and apps, consumers still fall for good-old-fashioned deals.
By Kristine Sherred • Feb. 04, 2019 -
Kroger shuffles executives in tech and alternative investments
Yael Cosset, the chain's chief digital officer, will succeed Christopher Hjelm as chief information officer, while Stuart W. Atiken has been named to the newly created role of senior vice president of alternative business.
By Lauren Manning • Jan. 31, 2019 -
Deep Dive5 takeaways from FMI's Midwinter Executive Conference
This year's discussion focused on solutions to the multitude of challenges supermarkets face, from digital transformation to shifting consumer preferences.
By Jeff Wells • Jan. 30, 2019 -
Study: Shoppers prefer grocery delivery over in-store pickup
A new report from e-commerce startup CommonSense Robotics finds that both click and collect and same-day grocery delivery surged in 2018, with customers preferring delivery over pickup.
By Jessica Dumont • Jan. 30, 2019
