Technology
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Ahold Delhaize invests $480M in US supply chain integration
The sweeping move toward self-distribution will encompass warehousing, transportation and procurement resulting in $100 million in annual savings and better product availability for customers, the company said.
By Emma Cosgrove • Dec. 11, 2019 -
Walmart launches autonomous delivery in Houston
Through a partnership with Nuro, the retailer will deliver groceries to a select group of shoppers in the coming months before expanding to the public.
By Krishna Thakker • Dec. 10, 2019 -
Dive Awards
Disruptor of the Year: Walmart Grocery Pickup
The retailer continues to outpace its competitors, adding around 1,000 locations in 2019 alone while keeping prices low.
By Jeff Wells • Dec. 09, 2019 -
Dive Awards
Executive of the Year: Laura Karet, Giant Eagle
Tech investments and a revamped c-store lineup show the CEO is focused squarely on the future of food retailing.
By Jeff Wells • Dec. 09, 2019 -
ColumnPardon the Disruption: Will Kroger tame its mess of investments?
Divesting its Lucky's Market stake looks bad, but it could also be a sign the grocer is setting a higher bar for its various revenue streams.
By Jeff Wells • Dec. 06, 2019 -
Checkout-free startup secures $30M in funding
Accel Robotics joins a growing number of companies touting technology that can deliver frictionless shopping experiences.
By Jessica Dumont • Dec. 04, 2019 -
Ahold Delhaize's 'NanoStore' heads to the airport
The retailer's Albert Heijn grocery chain has planted its 150-square-foot, Amazon Go-like store at Amsterdam’s Schiphol Airport through January.
By Krishna Thakker • Nov. 27, 2019 -
Ahold Delhaize pilots checkout-free store technology
The company has developed a new "frictionless" solution that's currently testing inside its Retail Business Services office in Massachusetts.
By Jeff Wells • Nov. 21, 2019 -
Kroger to launch in-store produce farms
In partnership with European urban farming network Infarm, the company will introduce store-grown greens at two QFC locations and plans to expand to 13 more by next year.
By Krishna Thakker • Nov. 19, 2019 -
Loblaw will test micro-fulfillment to power pickup
The Canadian grocer has partnered with Takeoff Technologies to build a 12,000-square-foot facility inside one of its Toronto area stores.
By Lauren Stine • Nov. 14, 2019 -
Walmart launches voice shopping for grocery on Apple
The Siri shortcut will allow customers to say "add to Walmart" and list out products they want in their online cart.
By Krishna Thakker • Nov. 13, 2019 -
Shoptalk invites only women to speak at its 2020 event
The group's founder said that women remain underrepresented in business and that "extreme problems require extreme solutions."
By Daphne Howland • Nov. 13, 2019 -
Deep DiveDoes the gig economy have a future in grocery stores?
On-demand labor is now an integral part of e-commerce and promises to fill stocking, merchandising and other jobs, but high turnover and a changing industry could check its lofty ambitions.
By Jeff Wells • Nov. 07, 2019 -
Kroger doubles down on Restock
Executives say the wide-ranging strategy is starting to pay off and admitted it initially "asked stores to do too much" — but not everyone is sold on the strategy.
By Jeff Wells • Nov. 06, 2019 -
SponsoredNRF2020: Current, correct and complete - breaking boundaries in pricing
With constant innovation and growth in the industry, many believe that traditional brick and mortar stores are going to fall short. But, physical stores have untapped potential that can bring them success in this ever-changing market.
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ShopRite pilots meal planning solution
Customers in Connecticut can browse and buy recipe ingredients, get step-by-step instructions and preview the cost of each meal.
By Krishna Thakker • Nov. 04, 2019 -
Deep DiveTech workers aren't interested in grocery — or are they?
Contrary to popular belief, grocers can be attractive workplaces for software developers, data scientists and other digital talent. But first, retailers need to hone their pitch.
By Krishna Thakker • Oct. 30, 2019 -
Deep DiveWalmart's last mile around the world
From tricycles to drones, the retailer is casting a wide net to find out how shoppers want to receive their goods.
By Emma Cosgrove • Oct. 29, 2019 -
OpinionClick-and-collect is king, and grocery stores must shift their back-of-house operations
Grocers also need to enhance transportation flow and transform the retail experience for shoppers, writes Kathy Craft of architecture firm Nelson.
By Kathy Craft • Oct. 28, 2019 -
Deep DiveAs automation grows, grocers need an employee game plan
Experts say retailers need to offer reskilling opportunities and communicate effectively as technology plays a bigger role in stores.
By Jessica Dumont • Oct. 22, 2019 -
Kroger to equip home cooks with new kitchenware line
The grocer will feature more than 80 products under the Allrecipes trademark, including bakeware, cutlery, food prep and storage containers.
By Krishna Thakker • Oct. 21, 2019 -
Ahold Delhaize to extend mobile checkout to more stores
The company's Scan It! program engineered by its Retail Business Services arm will reach around 30 stores by the end of this year.
By Krishna Thakker • Oct. 18, 2019 -
Theft is a major risk for retailers using scan-and-go, expert says
But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training.
By Krishna Thakker • Oct. 16, 2019 -
ColumnPardon the Disruption: Why grocers need better e-commerce platforms
They’ve set the foundation for an omnichannel future. Now they have to focus on improving the user experience.
By Jeff Wells • Oct. 11, 2019 -
Whole Foods to test robot barista
The cutting-edge coffee maker, which will open inside a Houston store next month, features an order-ahead app and in-store kiosks.
By Krishna Thakker • Oct. 10, 2019
