E-commerce: Page 2

Instacart boosts security for shoppers after breach

Employees of a third-party vendor reviewed more shopper profiles than required, accessing names, emails, phone numbers and driver's license numbers. 

By Jessica Dumont • Aug. 24, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 21, 2020

Explore the Trendline➔

Trendline

Last mile

Retailers have been trying to solve the last mile of order fulfillment for years, and now the pandemic has added new urgency to their efforts.

By Grocery Dive staff

Instacart to offer free COVID-19 screenings to shoppers

Following a pilot earlier this summer, the company will make consultations available through a partnership with Doctor on Demand.

By Jessica Dumont • Aug. 20, 2020

FreshDirect expands capacity to meet suburban demand

Sales growth to suburban markets in New York, Connecticut and New Jersey is outpacing urban markets, according to the online grocer's operations chief.

By Krishna Thakker • Aug. 20, 2020

Shipt drops membership requirement nationwide

Customers of the grocery delivery service can now pay for individual or multiple orders without having to purchase a $99 annual membership.

By Sam Silverstein • Aug. 20, 2020

Target's Q2 sales powered by store traffic, same-day service gains

Grocery pickup, now available at more than 1,500 locations, helped drive a 273% increase across the company's click-and-collect and delivery services.

By Jeff Wells • Aug. 19, 2020

Walmart overtakes Amazon as No. 1 in grocery e-commerce, study finds

The retailer’s 30% piece of the online grocery segment puts it ahead of Amazon, which saw its share slip to 27%, according to a survey by TABS Analytics.

By Sam Silverstein • UPDATED: Aug. 21, 2020 at 5:07 p.m.

As demand for personalization grows, 2 retail tech firms link up

Mi9 and Halla want to boost online search and product recommendations as regional grocers race to shore up their customer bases.

By Jeff Wells • Aug. 18, 2020

Foxtrot Market wants to be the corner store of the future

The company that returned to its online roots during the pandemic now sees an opportunity to take its omnichannel approach to cities across the U.S.

By Jeff Wells • Aug. 13, 2020

Stop & Shop unveils new e-commerce platform

An updated online experience and loyalty program also includes the phasing out of Peapod as a consumer-facing service.

By Jessica Dumont • Aug. 13, 2020

Walmart teams up with Instacart for same-day delivery

After resisting the platform for its main U.S. stores for years, the retailer is now testing a same-day grocery delivery partnership in Tulsa, Oklahoma, and three California metro areas. 

By Jessica Dumont • Aug. 12, 2020

Kroger goes for endless aisles with new marketplace strategy

The grocer will introduce 50,000 products from third-party sellers this fall, effectively doubling the size of its Ship platform.

By Jeff Wells • Aug. 11, 2020

Shoppers settle into online grocery routines

A "new normal" in online shopping has taken hold, but many shoppers are still figuring out whether to stick with the channel long term, according to a report from Chicory. 

By Jessica Dumont • Aug. 10, 2020

London startup launches 15-minute grocery delivery

Backed by retail e-commerce veterans and supported by a small army of two-wheeled couriers, Weezy has kicked off service in the U.K. capital.

By Jeff Wells • Aug. 07, 2020

Ahold Delhaize's US digital sales soar 127%

Click-and-collect orders are fueling growth as the grocer steps up its e-commerce investments to capitalize on the seismic spending shift.

By Jeff Wells • Aug. 05, 2020

Opinion

A delivery war is brewing in convenience retail

Grocers should pay close attention to DoorDash's new online convenience store as well as other companies catering to impulse purchases through e-commerce, writes retail analyst Frank Beard.

By Frank Beard • Aug. 05, 2020

Hy-Vee accepts SNAP/EBT for pickup orders

The grocer joins the likes of Walmart, Amazon, ShopRite and Kroger in adding the benefit to their payment options for online shopping. 

By Krishna Thakker • Aug. 05, 2020

DoorDash launches new online convenience store DashMart

The company's new venture, which marks its first foray into managing its own inventory, will offer around 2,000 items and deliver to customers in as little as 30 minutes. 

By Jessica Dumont • Aug. 05, 2020

FreshDirect goes for speed

The company that made its name in planned delivery wants to expand same-day service throughout its coverage area. But is it too late to the game?

By Jeff Wells • Aug. 04, 2020

Shipt forges partnership to reach Medicare shoppers

The company has teamed up with WellCare, a managed care services company, to provide free delivery for eligible Medicare Advantage members. 

By Jessica Dumont • Aug. 04, 2020

Deep Dive

Grocery apps get smart during the pandemic

Adoption has skyrocketed in recent months, and now retailers are considering how to update mobile platforms that have become a critical part of the store experience.

By Jessica Dumont • Aug. 03, 2020

Amazon's online grocery sales triple in Q2 as Prime spending swells

The e-tailer also tripled the number of locations offering grocery pickup as it quickly built up capacity during the pandemic.

By Jeff Wells • July 31, 2020

Blue Apron gains steam during COVID

The meal kit company reported its first profit since going public as it gained 20,000 new customers and saw order value and frequency rise. 

By Jessica Dumont • July 30, 2020

FreshDirect to launch micro-fulfillment-powered delivery in DC-area

Expanded service and a same-day offering will kick off later this year from a 10,000-square-foot setup inside a Maryland distribution facility.

By Jeff Wells • July 28, 2020

Farmstead eyes expansion with new warehouse

The online grocer's new "microhub" is six times larger than its current space in San Francisco and will allow the company to quadruple its delivery capacity.

By Jessica Dumont • July 27, 2020