E-commerce: Page 2
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Deep Dive5 takeaways from FMI's Midwinter Executive Conference
This year's discussion focused on solutions to the multitude of challenges supermarkets face, from digital transformation to shifting consumer preferences.
By Jeff Wells • Jan. 30, 2019
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Study: Shoppers prefer grocery delivery over in-store pickup
A new report from e-commerce startup CommonSense Robotics finds that both click and collect and same-day grocery delivery surged in 2018, with customers preferring delivery over pickup.
By Jessica Dumont • Jan. 30, 2019
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Deep Dive'Hey Alexa, what's the future of voice ordering for groceries?'
Analysts say the technology still has too much friction for convenience-seeking shoppers, but that major changes will happen over the next five to 10 years.
By Krishna Thakker • Jan. 29, 2019
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Walmart pulls products off Google Express
A company spokesperson did not specify why the products were no longer available on the shopping service, but clarified that Walmart is developing a specific action for the Google Assistant.
By Corinne Ruff • Jan. 28, 2019
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Amazon pushes for more companies to create exclusive brands
After finding that is was too expensive to develop exclusive brands independently, the retail giant started pushing established food and beverage manufacturers to take on the R&D work.
By Nina Sparling • Jan. 28, 2019
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Publix, Costco rank first in Newsweek customer service survey
ShopRite, Meijer and Trader Joe's also scored high in the magazine's inaugural list outlining the most shopper-friendly U.S. companies.
By Lauren Manning
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Kroger adds tech veteran to company's board
Ashok Vemuri has led Conduent, a spinoff of Xerox, since 2016. He brings more than 20 years of experience in the tech industry to the Cincinnati-based grocer.
By Kristine Sherred • Jan. 28, 2019
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Giant Foods will open its first e-commerce hub next month
The Pennsylvania location, which is being marketed under the new Giant Direct, Powered by Peapod brand, will offer a pickup option for pre-ordered groceries and a walk-up vestibule with tablets to place orders.
By Christopher Doering • Jan. 28, 2019
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Boston officials yet to approve Stop & Shop's mobile grocery plans
The company plans to test "self-driving grocery stores" in the New England city this spring, but local and state authorities say they first need to review the technology.
By Jessica Dumont • Jan. 25, 2019
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Jyve takes aim at Instacart with $35M in new funding
The service company, which matches gig economy workers with in-store tasks like merchandising and running demos, looks to ramp up its online fulfillment with grocers.
By Jeff Wells • Jan. 25, 2019
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Kroger's partnership with NASCAR touts its food, delivery options
The new strategy between the sport and the grocer merges traditional sponsorship with technology as a way to rev up sales and drive consumer engagement.
By Jennifer Sweeney • Jan. 25, 2019
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Plated CEO drops out 3 months after co-founder
Parent company Albertsons announced the departure of the meal kit's CEO and co-founder Josh Hix but did not give a reason.
By Kristine Sherred • Jan. 24, 2019
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Ahold Delhaize sales jump 2.6% in US as online growth accelerates in Q4
The Dutch-Belgian grocer posted 2018 sales in America of $42.6 billion, a 2.5% drop from a year earlier, but a 1.9% gain when adjusted to constant exchange rates.
By Jeff Wells • Jan. 23, 2019
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9 months after layoffs, Munchery closes for good
The startup lasted nine years, but ultimately couldn't find a sustainable way to navigate the ruthless meal kit and food delivery marketplace.
By Kristine Sherred • Jan. 23, 2019
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Food delivery robots, pizza ATM feed college students' demand for convenience
Starship Technologies has launched a fleet of 25 robots on wheels at George Mason University, while Ohio State University's pizza vending machine sold 400 hot pies in its first week.
By Kristine Sherred • Jan. 23, 2019
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High fees, inconvenient and late arrival plague delivery, consumers say
Grocers should focus on improving delivery or face a big profit drop in the upcoming years, a Capgemini Research Institute survey found.
By Kristine Sherred • Jan. 22, 2019
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Deep DiveWhat can US retailers learn from China?
Stores like Alibaba's Hema offer a vision of the future for American grocers, but experts say creating a similarly seamless omnichannel experience isn't easy — and may not be possible.
By Jessica Dumont • Jan. 22, 2019
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Walmart ramps up grocery delivery with 4 new service providers
The companies, including Roadie and Skip Pickup, will initially cover four states as Walmart works towards its goal of reaching 1,600 delivery stores this year.
By Kristine Sherred • Jan. 18, 2019
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Brandless launches subscription option
The service is a convenience play for consumers who don't want to think about reordering basics, and a savvy business move aimed at capturing reorders.
By Corinne Ruff • Jan. 17, 2019
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Stop & Shop will pilot driverless delivery in Boston
Starting this spring, customers can use their phones to summon one of the retailer's Robomart vehicles and choose from a selection of fresh products inside.
By Jessica Dumont • Jan. 17, 2019
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Amazon's online grocery sales growth slowed in 2018, report says
The company sold more than $3 billion worth of food and beverages, with snacks and coffee standing out while fresh foods struggled, according to Edge by Ascential.
By Kristine Sherred • Jan. 16, 2019
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Walmart hypes curbside pickup in Hollywood cars commercial
Screened during the Golden Globes Sunday night, the TV spot launches a cross-platform campaign promoting the retailer's expanding e-commerce business and free curbside pickup.
By Kristine Sherred • Jan. 08, 2019
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Deep DiveSmartphones to store transformations: 6 grocery trends to watch in 2019
Experts say retailers will continue to remake the shopping experience this year with investments in key areas like delivery, mobile innovation and creative partnerships.
By Jeff Wells , Krishna Thakker • Jan. 07, 2019
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The choice of a robot generation: PepsiCo rolls out campus snackbots
The University of the Pacific is home to the technology — the first of its kind from a major CPG company to debut at a U.S. college.
By Jessi Devenyns • Jan. 04, 2019
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Whole Foods simplifies product search with new digital resource
The intuitive database lets customers filter by 13 dietary categories to find complete ingredient lists, allergen alerts and nutrition information.
By Kristine Sherred • Jan. 04, 2019