See how ECRS is helping retailers better serve communities with industry-first SNAP balance management tool

Modern community issues require modern technology solutions. SNAP While You Shop™ embodies the dedication of ECRS and their partner retailers to serve their communities with innovative solutions.

Sept. 11, 2023

Leveraging data analytics for enhanced food traceability and waste reduction in food transformation

Discover how data analytics is reshaping the food industry by revolutionizing traceability methods and drastically reducing waste throughout the supply chain.

Sept. 11, 2023

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

UNFI names CPG tech veteran as CIO

Mario Maffie will join the grocery retailer and wholesaler in October following a 24-year tech-focused career at Mars.

By Sam Silverstein • Sept. 8, 2023

Instacart unveils AI upgrades to retailer solutions

The grocery technology company has added AI-powered conversational search and an in-store mode to its omnichannel digital commerce platform in addition to updating the AI models for its smart carts.

By Catherine Douglas Moran • Sept. 7, 2023

SpartanNash expanding use of AI tool to streamline inventory, reduce waste

The company is using technology from Upshop for inventory and replenishment optimization as well as to provide real-time data to employees. 

By Peyton Bigora • Sept. 6, 2023

AI’s new application for increased conversion

AI's transformative power has driven a +10.24% surge in mobile device sales and +5.25% overall sales for a UK grocer.

By Northfork • Sept. 5, 2023

Ahold Delhaize USA names senior vice president of retail media

Bobby Watts will step into the newly created role overseeing the retail media team’s growth. Bernadette Van Osdal also joined the team as vice president of sales.

By Peyton Bigora • Sept. 1, 2023

Walmart rolls out generative AI-powered assistant to 50K employees

The retailer joins a growing group of large U.S. enterprises equipping workers with generative AI capabilities customized to internal systems.

By Lindsey Wilkinson • Aug. 30, 2023

6 takeaways from Instacart’s IPO filing

The grocery technology company, which recently achieved profitability, recorded nearly $1.5 billion in revenue during the first six months of 2023, with a significant chunk stemming from its ads business.

By Catherine Douglas Moran , Sam Silverstein • Updated Sept. 22, 2023

How AI, digital innovation can help grocers reduce food waste

John Clear of Alvarez & Marsal talks about how new technologies factor into supply chain transparency, worker training and better data management to help food retailers reduce spoilage.

By Catherine Douglas Moran • Aug. 28, 2023

How theft and organized retail crime are impacting the grocery industry, and what retailers are doing about it

Retailers are rolling out new technologies and strategies as they continue to battle shrink.

By Peyton Bigora • Aug. 28, 2023

The Fresh Market announces tie-up with cooking show

The specialty retailer will be the title grocery sponsor and brand featured on the 12th season of “The VeryVera Show.”

By Peyton Bigora • Aug. 25, 2023

Schnucks adds gift cards, loyalty reward features to self-checkout stations

The Midwestern grocery chain is bringing the options to the automated payment stations as it looks to improve efficiency for shoppers.

By Catherine Douglas Moran • Aug. 24, 2023

Walmart, Alphabet’s Wing team up for drone delivery in Texas

Two stores in the Dallas-Fort Worth area will offer the service for customers within a 6-mile radius by the end of the year.

By Max Garland • Aug. 24, 2023

A Gen Z shopper’s take on regional grocers’ apps

Establishing loyalty through digital platforms is essential for regional retailers to keep up with national competitors, but some regional grocers offer a smoother online experience than others.

By Peyton Bigora • Aug. 23, 2023

Generative AI is quickly capturing grocers’ imaginations, survey shows

More than 40% of top-level retail executives who participated in a June survey by Deloitte expect to use the technology for a business application this year, according to data released Wednesday.

By Sam Silverstein • Aug. 23, 2023

Wakefern, Simbe expand partnership

The announcement follows a successful pilot that saw the retailer-owned cooperative test the technology company’s Tally aisle-scanning robots in more than 20 stores.

By Peyton Bigora • Aug. 21, 2023

Albertsons adds nutrition guidance tool to digital health system

The addition to the grocer’s Sincerely Health platform allows users to see how their purchases align with guidance from the USDA’s MyPlate program.

By Peyton Bigora • Aug. 16, 2023

Good Food Holdings has a vision for the next generation of high-end grocery stores

The parent company of Bristol Farms and four other West Coast banners wants its stores to be connected, curated destinations. But it acknowledges that getting to that point won’t be easy.

By Catherine Douglas Moran • Aug. 15, 2023

Erewhon Market rolls out new app that improves prepared food ordering experience

The Los Angeles-area specialty grocer, which does about half its business in prepared foods and beverages, also now ships perishable items to shoppers outside its service area.

By Sam Silverstein • Aug. 15, 2023

How grocers are deterring theft at self-checkout

Harris Teeter appears to be pulling out all the stops to minimize shrink caused by shoplifting at self-checkout kiosks. But is self-checkout the theft hot spot the industry assumes it to be? 

By Peyton Bigora , Sam Silverstein • Aug. 15, 2023

Trader Joe’s confirms its stores will never include self-checkout

In a company podcast, the grocer’s new CEO and president slammed the popular checkout method as being bad for employees and too much work for shoppers.

By Peyton Bigora , Jeff Wells • Aug. 15, 2023

How grocers have gotten creative with their sustainability efforts so far in 2023

Food retailers have deployed a variety of tactics this year, from rolling out upcycled private label products to introducing new recycling initiatives, as they look to become more eco-friendly.

By Catherine Douglas Moran • Aug. 10, 2023

7-Eleven redesigns its mobile app

The updated platform features several upgrades aimed at improving the user experience for both shoppers and employees.

By Brett Dworski • Aug. 10, 2023

The Friday Checkout: Has Amazon finally created a viable supermarket?

Earlier this week, the company unveiled a store model that brings some much-needed merchandising improvements to the struggling Amazon Fresh chain.

By Grocery Dive Staff • Aug. 4, 2023