Technology


  • Customer with water in his cart is shown shopping inside a Costco store.
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    Joe Raedle via Getty Images
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    Costco ties digital personalization to $470M in sales growth

    Personalized product recommendation carousels and modernized display pages are driving e-commerce sales and traffic, CFO Gary Millerchip said.

    By Bryan Wassel • March 9, 2026
  • Inside a Kroger store in Louisville, Kentucky
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    Jeff Wells/Grocery Dive
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    Kroger names 84.51° chief to oversee AI efforts

    Milen Mahadevan, president of the grocer’s analytics subsidiary, will lead the company’s efforts to adopt agentic capabilities in the newly created role of chief data and AI officer.

    By March 6, 2026
  • A close-up of a digital price tag.
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    Courtesy of Walmart
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    Walmart expands digital shelf labels to all US stores

    By the end of this year, all locations will feature the tags, which help associates change prices, restock items and fulfill online orders quicker.

    By Tatiana Walk-Morris • March 5, 2026
  • A drone hovers nearby boxes on shelves
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    Permission granted by Corvus Robotics
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    Kroger taps inventory drones for cold chain distribution operations

    The system autonomously scans pallet locations across ambient and freezer zones, enabling weekly, facility-wide inventory visibility.

    By Kelly Stroh • March 3, 2026
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    Getty Images
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    Albertsons brings AI expertise to board

    The grocery company expanded its board to include Brian Rice, who has decades of large-scale digital leadership experience.

    By March 2, 2026
  • Panel with three men in suits on stage in front of a blue background that has a geometric pattern and reads NRF numerous times in small font.
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    Peyton Bigora/Grocery Dive
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    How grocers are bringing AI to their back-end operations

    While grocers continue to pilot technology that puts AI into the hands of shoppers, companies like Kroger and Hy-Vee are prioritizing store-level AI capabilities. 

    By Feb. 26, 2026
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    Photo illustration: Getty Images; Giant Eagle

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    Column

    The Friday Checkout: Grocers are ramping up AI, but consumers still need to be convinced

    Retailers are rolling out virtual shopping agents and personalized product recommendations. But only 15% of U.S. consumers are using AI when buying groceries, Dunnhumby found.

    By Grocery Dive Staff • Feb. 20, 2026
  • Walmart employee with two crates on a dolly outside of someone's home
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    Retrieved from Walmart.
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    Walmart records higher online grocery sales amid automation push

    The retailer is taking a “build one, scale globally” approach as it taps technology to cut business costs.

    By Feb. 19, 2026
  • Exterior of a grocery store.
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    Getty Images
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    Wakefern overhauls legacy loyalty system

    The East Coast grocery co-op is working with Eagle Eye to provide flexibility in how its banners provide points and rewards to loyalty members.

    By Feb. 17, 2026
  • A cold storage unit
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    Permission granted by Lowe Rental
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    Sponsored by Lowe Rental

    Rethinking cold storage for the age of rapid grocery fulfilment

    Outdated cold warehouses are blocking profitable e-commerce growth.

    By Kyle Payne, Head of Retail Sales, Lowe Rental • Feb. 17, 2026
  • Exterior of a grocery store.
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    Getty Images
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    Albertsons to test conversational advertising with OpenAI

    The grocer’s participation in a pilot run by the ChatGPT developer continues the grocer’s work to integrate agentic and generative AI tools into its operations.

    By Feb. 13, 2026
  • Four phone screens showing how Uber's Cart Assistant AI technology works
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    Courtesy of Uber
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    Uber debuts AI-powered personal shopper feature

    Available on Uber Eats with grocers like Albertsons and Kroger, the feature can build full grocery baskets using simple text or image prompts.

    By Feb. 11, 2026
  • Sign that says "Where Grocers Gather" above the words "The NGA Show"
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    Sam Silverstein/Grocery Dive
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    Why independent grocers need a tech roadmap

    As the nation’s largest merchants amp up their investments in cutting-edge areas like AI, smaller food retailers also need to step up their game, speakers said during The NGA Show.

    By Feb. 9, 2026
  • Albertsons in-store display network
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    Courtesy of Albertsons
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    Column

    The Friday Checkout: Albertsons turns to cart trackers to prove in-store retail media

    The grocery company is expanding a pilot that uses tracking devices on carts and in baskets to see how long customers dwell in front of in-store ads.

    By Grocery Dive Staff • Feb. 6, 2026
  • Grocery store with a sign that reads "Grocery Outlet Bargain Market" on a red background.
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    Screenshot: Google Maps

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    How 2 independent grocers are using facial recognition to combat theft

    “When [people] steal, they’re stealing personally from my husband and I and my team and my family,” the operator of a Grocery Outlet store said during a session at The NGA Show.

    By Feb. 6, 2026
  • A man on a state in front of the words "National Grocers Association."
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    Sam Silverstein/Grocery Dive
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    3 top takeaways from The NGA Show

    From defining themselves through technology to helping CPGs reach shoppers, independent retailers see a bright future.

    By Feb. 5, 2026
  • A screenshot of iPhones with Albertsons' Ask AI tool.
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    Retrieved from Albertsons on February 04, 2026
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    Albertsons outlines top 4 AI priorities

    The grocer’s technology chief said the company is doubling down on key areas such as the digital customer experience and merchandising.

    By Feb. 5, 2026
  • In-store merchandise wall featuring healthy food items
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    Courtesy of Caroline Medeiros
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    Ahold Delhaize gives suppliers a closer look at nutrition trends

    The grocer’s Guiding Stars program links with Circana’s Attribute Marketplace to offer insights on how to develop and promote products for health-conscious consumers.

    By Feb. 5, 2026
  • People sitting on a stage in front of a sign that says "National Grocers Association."
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    Sam Silverstein/Grocery Dive
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    Wakefern chief urges independent retailers to ‘not be afraid’ of AI

    “This isn’t something that the big guys have that we don’t,” Mike Stigers, the grocery co-op’s president, said during a keynote session at The NGA Show. “This is something we all have.”

    By Feb. 3, 2026
  • Sign that says "Where Grocers Gather" above the words "The NGA Show"
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    Sam Silverstein/Grocery Dive
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    Independent grocers need to embrace tech to stay competitive, experts say

    No matter how successful a retailer’s differentiated offering is, they need a roadmap that lays out how to use technology, a SpartanNash executive said during The NGA Show.

    By Feb. 2, 2026
  • Albertsons Media Collective gets a new office, updated look

    The grocery company’s retail media arm opened its inaugural New York City office and unveiled a logo meant to reflect the evolving business. 

    By Feb. 2, 2026
  • Exterior of grocery store
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    Jeff Wells/Grocery Dive
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    Amazon to halt palm payments

    The online retailer said all Amazon One palm readers will be removed from physical stores by June 3.

    By Patrick Cooley • Jan. 28, 2026
  • A group of payment lanes at a venue.
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    Courtesy of Amazon
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    Amazon targets pop-up retail with upgraded Just Walk Out tech

    The latest changes to its RFID-enabled checkout lanes are aimed at making it easier to use in settings like festivals and temporary stores.

    By Tatiana Walk-Morris • Jan. 26, 2026
  • Two executives sitting next to each other at NRF's NYC conference
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    Courtesy of NRF Big Show 2026 - Jason Dixson Photography
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    Recapping NRF’s Big Show

    While AI took center stage at this year’s conference, grocers also eyed more practical technology solutions to support store-level associates.

    By Jan. 20, 2026
  • Woman with a vegetable box, looking at her phone with a delivery confirmation.
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    iStock / AsiaVision

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    Sponsored by OrderGrid

    Is convenience costing grocers control? Rethinking fulfillment in the on-demand era

    How grocers can deliver on-demand speed while securing margins and owning the shopper relationship.

    Jan. 20, 2026