Technology


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    Photo illustration: Getty Images; Giant Eagle

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    Column

    The Friday Checkout: Grocers are ramping up AI, but consumers still need to be convinced

    Retailers are rolling out virtual shopping agents and personalized product recommendations. But only 15% of U.S. consumers are using AI when buying groceries, Dunnhumby found.

    By Grocery Dive Staff • Feb. 20, 2026
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    Retrieved from Walmart.
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    Walmart records higher online grocery sales amid automation push

    The retailer is taking a “build one, scale globally” approach as it taps technology to cut business costs.

    By Feb. 19, 2026
  • A sign for online pickup outside of a grocery store. Explore the Trendlineâž”
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    Courtesy of Ahold Delhaize
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    Trendline

    Back-end and operational technology

    From price forecasting tools to inventory management technology, grocers are leveraging data and digital innovation to become more efficient.

    By Grocery Dive staff
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    Getty Images
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    Wakefern overhauls legacy loyalty system

    The East Coast grocery co-op is working with Eagle Eye to provide flexibility in how its banners provide points and rewards to loyalty members.

    By Feb. 17, 2026
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    Permission granted by Lowe Rental
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    Sponsored by Lowe Rental

    Rethinking cold storage for the age of rapid grocery fulfilment

    Outdated cold warehouses are blocking profitable e-commerce growth.

    By Kyle Payne, Head of Retail Sales, Lowe Rental • Feb. 17, 2026
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    Getty Images
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    Albertsons to test conversational advertising with OpenAI

    The grocer’s participation in a pilot run by the ChatGPT developer continues the grocer’s work to integrate agentic and generative AI tools into its operations.

    By Feb. 13, 2026
  • Four phone screens showing how Uber's Cart Assistant AI technology works
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    Courtesy of Uber
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    Uber debuts AI-powered personal shopper feature

    Available on Uber Eats with grocers like Albertsons and Kroger, the feature can build full grocery baskets using simple text or image prompts.

    By Feb. 11, 2026
  • Sign that says "Where Grocers Gather" above the words "The NGA Show"
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    Sam Silverstein/Grocery Dive
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    Why independent grocers need a tech roadmap

    As the nation’s largest merchants amp up their investments in cutting-edge areas like AI, smaller food retailers also need to step up their game, speakers said during The NGA Show.

    By Feb. 9, 2026
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    Courtesy of Albertsons
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    Column

    The Friday Checkout: Albertsons turns to cart trackers to prove in-store retail media

    The grocery company is expanding a pilot that uses tracking devices on carts and in baskets to see how long customers dwell in front of in-store ads.

    By Grocery Dive Staff • Feb. 6, 2026
  • Grocery store with a sign that reads "Grocery Outlet Bargain Market" on a red background.
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    Screenshot: Google Maps

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    How 2 independent grocers are using facial recognition to combat theft

    “When [people] steal, they’re stealing personally from my husband and I and my team and my family,” the operator of a Grocery Outlet store said during a session at The NGA Show.

    By Feb. 6, 2026
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    Sam Silverstein/Grocery Dive
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    3 top takeaways from The NGA Show

    From defining themselves through technology to helping CPGs reach shoppers, independent retailers see a bright future.

    By Feb. 5, 2026
  • A screenshot of iPhones with Albertsons' Ask AI tool.
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    Retrieved from Albertsons on February 04, 2026
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    Albertsons outlines top 4 AI priorities

    The grocer’s technology chief said the company is doubling down on key areas such as the digital customer experience and merchandising.

    By Feb. 5, 2026
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    Courtesy of Caroline Medeiros
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    Ahold Delhaize gives suppliers a closer look at nutrition trends

    The grocer’s Guiding Stars program links with Circana’s Attribute Marketplace to offer insights on how to develop and promote products for health-conscious consumers.

    By Feb. 5, 2026
  • People sitting on a stage in front of a sign that says "National Grocers Association."
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    Sam Silverstein/Grocery Dive
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    Wakefern chief urges independent retailers to ‘not be afraid’ of AI

    “This isn’t something that the big guys have that we don’t,” Mike Stigers, the grocery co-op’s president, said during a keynote session at The NGA Show. “This is something we all have.”

    By Feb. 3, 2026
  • Sign that says "Where Grocers Gather" above the words "The NGA Show"
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    Sam Silverstein/Grocery Dive
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    Independent grocers need to embrace tech to stay competitive, experts say

    No matter how successful a retailer’s differentiated offering is, they need a roadmap that lays out how to use technology, a SpartanNash executive said during The NGA Show.

    By Feb. 2, 2026
  • Albertsons Media Collective gets a new office, updated look

    The grocery company’s retail media arm opened its inaugural New York City office and unveiled a logo meant to reflect the evolving business. 

    By Feb. 2, 2026
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    Jeff Wells/Grocery Dive
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    Amazon to halt palm payments

    The online retailer said all Amazon One palm readers will be removed from physical stores by June 3.

    By Patrick Cooley • Jan. 28, 2026
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    Courtesy of Amazon
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    Amazon targets pop-up retail with upgraded Just Walk Out tech

    The latest changes to its RFID-enabled checkout lanes are aimed at making it easier to use in settings like festivals and temporary stores.

    By Tatiana Walk-Morris • Jan. 26, 2026
  • Two executives sitting next to each other at NRF's NYC conference
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    Courtesy of NRF Big Show 2026 - Jason Dixson Photography
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    Recapping NRF’s Big Show

    While AI took center stage at this year’s conference, grocers also eyed more practical technology solutions to support store-level associates.

    By Jan. 20, 2026
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    iStock / AsiaVision

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    Sponsored by OrderGrid

    Is convenience costing grocers control? Rethinking fulfillment in the on-demand era

    How grocers can deliver on-demand speed while securing margins and owning the shopper relationship.

    Jan. 20, 2026
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    Peyton Bigora/Grocery Dive
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    4 grocery takeaways from NRF’s 2026 Big Show

    While AI was the most talked about subject at the conference, industry experts also discussed store-level tech innovation and the ever-increasing importance of communicating value.

    By Jan. 16, 2026
  • Grocery items including quiche, orange juice, a floral bouquet and sweet kale, on a table at a grocery store.
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    Courtesy of Kroger
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    Kroger kicks off online shopping with Uber nationwide

    With this move, the supermarket chain now offers digital shopping nationwide across the three major delivery platforms.

    By Jan. 15, 2026
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    Courtesy of Walmart
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    Walmart: This year, AI tinkering ‘becomes transformation’

    A year from now, customers will look back and realize just how much has changed about the shopping experience, Walmart’s Daniel Danker predicts.

    By Cara Salpini • Jan. 15, 2026
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    Peyton Bigora/Grocery Dive
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    Kroger taps Google Gemini, announces more key AI moves

    The expanded partnership with Google Cloud includes the launch of an AI-powered personal shopping assistant for customers and builds on the grocer’s growing fleet of AI capabilities.

    By Jan. 13, 2026
  • A drone in the sky carries a Walmart-branded package.
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    Courtesy of Walmart
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    Walmart, Wing to scale drone delivery operations to 270 stores

    The two companies aim to provide service to customers near 150 locations in the next year before growing further, covering Los Angeles, Cincinnati and other cities.

    By Max Garland • Jan. 13, 2026
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    Peyton Bigora/Grocery Dive
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    How Sprouts gamifies employee training

    Swapping out longer learning modules for “bite-sized” games has improved associate performance, the grocer shared at the National Retail Federation’s Big Show.

    By Jan. 12, 2026