The Fresh Market taps generative AI to boost video commerce

The grocer is working with Firework on a system that can automatically answer questions from viewers about shoppable videos and will begin testing the tech with customers early next month.

By Sam Silverstein • May 8, 2023

Giant Food opens second e-commerce fulfillment center

The mid-Atlantic grocer will use the 82,000-square-foot facility in Manassas, Virginia, to expand its delivery area to more than 140 ZIP codes in the state.

By Sam Silverstein • May 3, 2023

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Instacart updates aim to improve customer-worker relationship

The recent changes the company has made include expanding the information that customers can see about their shoppers and providing more order status details. 

By Catherine Douglas Moran • May 1, 2023

Kroger expands sustainability efforts through recycling and upcycling

One million pieces of the grocer’s Our Brands flexible plastic product packaging have been recycled, while two-ingredient multigrain breads hit the shelves. 

By Peyton Bigora • April 28, 2023

Will frictionless checkout ever take off in retail?

Standard AI CEO Jordan Fisher acknowledged that the technology has “been a really hard market to start growing,” but believes it will expand alongside other AI-driven innovations.

By Sam Silverstein • April 27, 2023

Instacart rolls out inflation-fighting tools for customers

Customers now have access to a “Stores to Help You Save” section on the main screen, AI-driven recommendations for previously bought items that are on sale and discounts for buying larger quantities of certain products.

By Catherine Douglas Moran • April 26, 2023

As store brand competition intensifies, a new automated tool lets retailers compare products

Pricing information supplier Datasembly is positioning its Product Matching service, which draws on publicly available data, as a way to help retailers differentiate private label items.

By Sam Silverstein • April 26, 2023

Self-checkout is now the dominant checkout format in grocery, study says

The front-end terminals, which many grocers have turned to as a way of lowering costs, accounted for 55% of transactions in 2022, according to shopper insights firm VideoMining.

By Peyton Bigora • April 26, 2023

How a regional grocer balances sustainable efforts with its bottom line

Harmons Neighborhood Grocer’s first-ever director of sustainability, Kate Whitbeck, shares how the supermarket chain turned its green mission into a C-suite and financial priority.

By Peyton Bigora • April 20, 2023

Lunds & Byerlys turns to AI and computer vision to reduce food waste

The grocer predicts utilizing Phood Solution’s technology to minimize loss at its deli bars will reduce its annual food waste by 150,000 pounds. 

By Peyton Bigora • April 19, 2023

Asset protection’s role is evolving in retail. Here are 5 things for grocers to know.

This shift to focusing on the holistic protection of people, profits, property and brand has sped up as heightened stress brought on by the pandemic has increased the risk for violence.

By Catherine Douglas Moran , Peyton Bigora • April 13, 2023

Grocery TV looks to bigger screens to grab shoppers’ attention

The in-store retail media network has installed 32-inch video monitors in ShopRite locations in the New York City area to show ads.

By Sam Silverstein • April 13, 2023

Denver Whole Foods stores introduce Amazon technology

Eleven of the specialty grocery chain’s locations are now equipped with Amazon One technology, and one will welcome Amazon’s Dash Cart in the coming weeks.

By Peyton Bigora • April 11, 2023

Tried and tested: ECRS’ Unified Transaction Logic® is simply the best POS solution for this local Nashville retailer

For the past decade, ECRS has equipped local retailers to compete and win against big box competitors. See how CATAPULT®’s Unified Transaction Logic® changed the game for Nashville’s hottest natural grocery chain.

April 10, 2023

Walmart to install EV chargers at thousands of stores by 2030

The big-box retailer already has around 1,300 chargers at 280 of its sites but plans to further leverage its vast network. 

By Jessica Loder • April 7, 2023

UNFI completes 8th and largest solar array installation

The solar array is part of a green-energy project that also includes LED lighting retrofits at 33 distribution centers to support the company’s Better for All initiative.

By Peyton Bigora • April 6, 2023

Walmart banks on stores, robots as it stokes e-commerce

The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities and a whopping 65% of its stores will be automated to some extent.

By Daphne Howland • April 5, 2023

Albertsons expands health benefits card partnerships

The grocer is now working with fintech company FIS, which has several supplemental health benefits administrators on its payment platform, and is starting to accept benefit cards from Soda Health.

By Catherine Douglas Moran • April 3, 2023

London court dismisses AutoStore patent suit against Ocado

The ruling by the U.K. High Court last week represents a key victory for Ocado, which is developing robotic order-fulfillment centers for Kroger and other grocery chains.

By Sam Silverstein • April 3, 2023

Dollar General launches new retail media capability with Meta

The partnership allows advertisers to discern how messages they deliver to shoppers via the social networking company’s platforms relate to in-store sales.

By Peyton Bigora • March 30, 2023

Kroger has reportedly slowed Ocado robotic tech rollout

The grocer wants to be sure the automated customer fulfillment centers it has brought on line so far work “as well as they can before they roll out loads,” Ocado CEO Tim Steiner said, according to a Reuters story Tuesday.

By Sam Silverstein • March 29, 2023

Organized retail crime is growing. Here’s what grocers are doing about it.

Retailers have seen a recent increase in these incidents, and grocers are particularly at risk because of the wide variety of sought-after items they sell.

By Peyton Bigora • March 27, 2023

DoorDash to offer SNAP online purchasing for grocery orders

The e-commerce and delivery provider is also planning to grow the availability of produce on its marketplace and promote healthy products there. 

By Catherine Douglas Moran • March 27, 2023

Instacart scaling food as medicine with tools for health providers

The company also announced new ad capabilities for weighted products and four new research studies in conjunction with a White House event focused on hunger and nutrition. 

By Catherine Douglas Moran • March 24, 2023

The Friday Checkout: Giant Eagle pushes out its tech-minded leader

The retailer brought robots to its stores, became a cashierless-checkout pioneer and hatched plans for a tech campus during more than a decade under CEO Laura Shapira Karet’s leadership.

By Grocery Dive Staff • March 24, 2023