Technology: Page 11
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Courtesy of Instacart
Instacart ramps up food-as-medicine efforts
The grocery technology company recently started working with the U.S. Department of Health and Human Services and partnered with several higher-ed institutions.
By Catherine Douglas Moran • Feb. 1, 2024 -
Edwin Tan via Getty Images
What do grocers have in store for 2024?
The evolution of retail media, ongoing consumer attention on price and the influence grocers’ foodservice has on meal spending are top areas expected to impact the industry this year.
By Grocery Dive Staff • Jan. 31, 2024 -
Explore the Trendline➔
Sam Silverstein/Grocery Dive
TrendlineGrocery loyalty
Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.
By Grocery Dive staff -
Catherine Douglas Moran/Grocery Dive
ColumnPardon the Disruption: Self-checkout needs a better strategy, not just better tech
Contrary to recent reports, grocers aren’t pulling machines from their stores in droves. But they know there’s significant work to be done to improve the experience and reduce shrink.
By Jeff Wells • Jan. 30, 2024 -
Sam Silverstein/Grocery Dive
Suit alleges that Instacart misled investors ahead of IPO
The complaint claims that investors lost money by buying the company’s stock in its first days of trading because it overstated its prospects and downplayed risks it faces.
By Sam Silverstein • Jan. 30, 2024 -
Edwin Tan via Getty Images
Retail media to elevate in-store grocery experiences in 2024, experts say
As the marketing capability becomes a necessity for chain grocers, consumers can expect to see more digital screens, interactive kiosks and app features during their shopping trips this year.
By Peyton Bigora • Jan. 29, 2024 -
Retrieved from Giant Eagle.
Giant Eagle revamps loyalty program
The grocer has made changes to its myPerks program that include additional redemption choices and the ability for frequent shoppers to earn points at an accelerated rate.
By Sam Silverstein • Jan. 23, 2024 -
Sam Silverstein/Grocery Dive
How Stop & Shop promoted in-store robot Marty to brand ambassador
The googly-eyed autonomous bot is gaining a fan base as the grocery chain makes it a fixture at community events and other public campaigns.
By Catherine Douglas Moran • Jan. 22, 2024 -
Courtesy of Adroit Worldwide Media
Choice Market aims to scale automated stores with new tech partner
AWM will provide frictionless checkout technology to the Denver-based convenience retailer as it plans to expand its Mini-Mart c-stores nationwide.
By Jessica Loder • Jan. 22, 2024 -
Catherine Douglas Moran/Grocery Dive
8 notable grocery tech updates from the National Retail Federation’s 2024 show
From new AI combating self-checkout shrink to digital shelf systems, vendors unveiled grocery innovations and new retailer tie-ups at the annual conference in New York. Here are some of the top ones.
By Catherine Douglas Moran • Jan. 19, 2024 -
Courtesy of Shipt
NRF 2024Shipt unveils Innovation Lab, expands retail business accelerator
Experimentation in key areas, such as drone delivery and digitizing end caps, is a growth opportunity to drive more connection with customers, said a company vice president.
By Catherine Douglas Moran • Jan. 18, 2024 -
Courtesy of Instacart
How Instacart plans to gamify omnichannel shopping
The company envisions its smart cart users earning rewards the way players do in the popular game Pokémon Go, a vice president said.
By Catherine Douglas Moran • Jan. 18, 2024 -
Catherine Douglas Moran/Grocery Dive
NRF 2024Inside the inaugural Foodservice Innovation Zone at NRF’s Big Show
For the first time, “future-forward” food tech vendors had a designated space at this year’s conference. Here’s a look at some of the innovators.
By Catherine Douglas Moran • Jan. 17, 2024 -
Megan Poinski/Grocery Dive
Giant Eagle to open first automated micro-fulfillment center
The grocer will use the facility, which will stock center store goods as well as chilled and frozen items, to fulfill curbside pickup orders at a location in Pittsburgh.
By Sam Silverstein • Jan. 17, 2024 -
Catherine Douglas Moran/Grocery Dive
NRF 2024Schnucks’ execs talk the art of customer relations
Two of the grocer’s executives shared at the National Retail Federation’s Big Show how the chain is finding the right balance with technology to build relationships with its customers and workers.
By Catherine Douglas Moran • Jan. 16, 2024 -
Permission granted by Sam's Club
Sam’s Club to bring AI-based receipt verification to all stores
The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.
By Nate Delesline III • Jan. 12, 2024 -
Courtesy of H-E-B
H-E-B retains No. 1 slot in Dunnhumby grocer rankings
The Texas supermarket company led the data analysis firm’s Retailer Preference Index for the second consecutive year, with Amazon and Costco finishing in second and third place, respectively.
By Sam Silverstein • Jan. 11, 2024 -
Courtesy of Albertsons
Albertsons taps into generative AI technology with retail media
The grocer will utilize technology company Capgemini’s intelligent process automation and generative AI tools to bolster media planning, media operations and content creation.
By Peyton Bigora • Jan. 11, 2024 -
Courtesy of Instacart
Instacart seeks off-site retail media scale with Google Shopping ads pact
The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.
By Peter Adams • Jan. 10, 2024 -
Retrieved from Ahold Delhaize on June 29, 2021
Hannaford looks to make pickup less costly and more convenient
The grocery chain is offering the online service for free on orders of at least $125 and has increased the number of e-commerce time slots by 20%.
By Sam Silverstein • Jan. 10, 2024 -
stock.adobe.com/VIDI STUDIO
Deep Dive8 trends that will shape the grocery industry in 2024
With a potential Kroger-Albertsons merger looming over the industry, experts see retailers forging ahead with value retailing, new experiences and a renewed focus on omnichannel selling.
By Grocery Dive Staff • Jan. 9, 2024 -
Courtesy of Albertsons
Albertsons partners with Criteo to bolster retail media offerings
The tie-up will offer demand- and supply-side advertising capabilities as well as measurable insights through the combination of two platforms that work as “self-service solutions.”
By Peyton Bigora • Jan. 9, 2024 -
Courtesy of Instacart
Instacart pilots General Mills, Del Monte ads on AI-powered smart carts
Ads on Caper Carts include personalized recommendations based on real-time shopping behaviors.
By Chris Kelly • Jan. 8, 2024 -
Permission granted by The Giant Company
Q&AWhy personalization will define the future for grocers
The days when people knew grocery workers personally have faded, but the need to create emotional ties with shoppers is as strong as ever, said Matt O’Grady, president of the Americas for Dunnhumby.
By Sam Silverstein • Jan. 3, 2024 -
Peyton Bigora/Grocery Dive
UNFI going bigger with solar plans
For fiscal year 2024, the company also plans to launch a regenerative agriculture program and implement more technology at its distribution centers, per its latest ESG report.
By Peyton Bigora • Jan. 3, 2024 -
Permission granted by Rite Aid
Rite Aid banned from use of facial recognition tech for 5 years
The company’s “reckless” use of the technology harmed customers, the FTC said.
By Nate Delesline III • Dec. 22, 2023
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