Omnichannel: Page


  • Image attribution tooltip
    Retrieved from Amazon on September 21, 2018
    Image attribution tooltip
    Deep Dive

    'Hey Alexa, what's the future of voice ordering for groceries?'

    Analysts say the technology still has too much friction for convenience-seeking shoppers, but that major changes will happen over the next five to 10 years.

    By Krishna Thakker • Jan. 29, 2019
  • Walmart pulls products off Google Express

    A company spokesperson did not specify why the products were no longer available on the shopping service, but clarified that Walmart is developing a specific action for the Google Assistant.

    By Corinne Ruff • Jan. 28, 2019
  • Interior of a grocery store. Explore the Trendline
    Image attribution tooltip
    Permission granted by Robert Sanchez
    Image attribution tooltip
    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive first half of 2025.

    By Grocery Dive staff
  • Image attribution tooltip
    Retrieved from Amazon on October 09, 2018
    Image attribution tooltip

    Amazon pushes for more companies to create exclusive brands

    After finding that is was too expensive to develop exclusive brands independently, the retail giant started pushing established food and beverage manufacturers to take on the R&D work.

    By Nina Sparling • Jan. 28, 2019
  • Publix, Costco rank first in Newsweek customer service survey

    ShopRite, Meijer and Trader Joe's also scored high in the magazine's inaugural list outlining the most shopper-friendly U.S. companies.

    By Lauren Manning • Jan. 28, 2019
  • Image attribution tooltip
    Retrieved from Kroger on August 31, 2018
    Image attribution tooltip

    Kroger adds tech veteran to company's board

    Ashok Vemuri has led Conduent, a spinoff of Xerox, since 2016. He brings more than 20 years of experience in the tech industry to the Cincinnati-based grocer.

    By Kristine Sherred • Jan. 28, 2019
  • Image attribution tooltip
    Ahold Delhaize
    Image attribution tooltip

    Giant Foods will open its first e-commerce hub next month

    The Pennsylvania location, which is being marketed under the new Giant Direct, Powered by Peapod brand, will offer a pickup option for pre-ordered groceries and a walk-up vestibule with tablets to place orders.

    By Christopher Doering • Jan. 28, 2019
  • Image attribution tooltip
    Flickr
    Image attribution tooltip

    Boston officials yet to approve Stop & Shop's mobile grocery plans

    The company plans to test "self-driving grocery stores" in the New England city this spring, but local and state authorities say they first need to review the technology.

    By Jessica Dumont • Jan. 25, 2019
  • Image attribution tooltip
    Jyve
    Image attribution tooltip

    Jyve takes aim at Instacart with $35M in new funding

    The service company, which matches gig economy workers with in-store tasks like merchandising and running demos, looks to ramp up its online fulfillment with grocers.

    By Jan. 25, 2019
  • Image attribution tooltip
    JTG Daugherty Racing
    Image attribution tooltip

    Kroger's partnership with NASCAR touts its food, delivery options

    The new strategy between the sport and the grocer merges traditional sponsorship with technology as a way to rev up sales and drive consumer engagement.

    By Jennifer Sweeney • Jan. 25, 2019
  • Plated CEO drops out 3 months after co-founder

    Parent company Albertsons announced the departure of the meal kit's CEO and co-founder Josh Hix but did not give a reason.

    By Kristine Sherred • Jan. 24, 2019
  • Image attribution tooltip
    Stop & Shop
    Image attribution tooltip

    Ahold Delhaize sales jump 2.6% in US as online growth accelerates in Q4

    The Dutch-Belgian grocer posted 2018 sales in America of $42.6 billion, a 2.5% drop from a year earlier, but a 1.9% gain when adjusted to constant exchange rates.

    By Jan. 23, 2019
  • 9 months after layoffs, Munchery closes for good

    The startup lasted nine years, but ultimately couldn't find a sustainable way to navigate the ruthless meal kit and food delivery marketplace.

    By Kristine Sherred • Jan. 23, 2019
  • Image attribution tooltip
    Starship Technologies
    Image attribution tooltip

    Food delivery robots, pizza ATM feed college students' demand for convenience

    Starship Technologies has launched a fleet of 25 robots on wheels at George Mason University, while Ohio State University's pizza vending machine sold 400 hot pies in its first week. 

    By Kristine Sherred • Jan. 23, 2019
  • Image attribution tooltip
    Retrieved from Amazon on April 28, 2017
    Image attribution tooltip

    High fees, inconvenient and late arrival plague delivery, consumers say

    Grocers should focus on improving delivery or face a big profit drop in the upcoming years, a Capgemini Research Institute survey found.

    By Kristine Sherred • Jan. 22, 2019
  • Deep Dive

    What can US retailers learn from China?

    Stores like Alibaba's Hema offer a vision of the future for American grocers, but experts say creating a similarly seamless omnichannel experience isn't easy — and may not be possible.

    By Jessica Dumont • Jan. 22, 2019
  • Walmart ramps up grocery delivery with 4 new service providers

    The companies, including Roadie and Skip Pickup, will initially cover four states as Walmart works towards its goal of reaching 1,600 delivery stores this year.

    By Kristine Sherred • Jan. 18, 2019
  • Image attribution tooltip
    Brandless
    Image attribution tooltip

    Brandless launches subscription option

    The service is a convenience play for consumers who don't want to think about reordering basics, and a savvy business move aimed at capturing reorders.

    By Corinne Ruff • Jan. 17, 2019
  • Image attribution tooltip
    Stop & Shop
    Image attribution tooltip

    Stop & Shop will pilot driverless delivery in Boston

    Starting this spring, customers can use their phones to summon one of the retailer's Robomart vehicles and choose from a selection of fresh products inside.

    By Jessica Dumont • Jan. 17, 2019
  • Amazon's online grocery sales growth slowed in 2018, report says

    The company sold more than $3 billion worth of food and beverages, with snacks and coffee standing out while fresh foods struggled, according to Edge by Ascential.

    By Kristine Sherred • Jan. 16, 2019
  • Image attribution tooltip
    Retrieved from Walmart on January 07, 2019
    Image attribution tooltip

    Walmart hypes curbside pickup in Hollywood cars commercial

    Screened during the Golden Globes Sunday night, the TV spot launches a cross-platform campaign promoting the retailer's expanding e-commerce business and free curbside pickup.

    By Kristine Sherred • Jan. 8, 2019
  • Image attribution tooltip
    Retrieved from Walmart on November 15, 2018
    Image attribution tooltip
    Deep Dive

    Smartphones to store transformations: 6 grocery trends to watch in 2019

    Experts say retailers will continue to remake the shopping experience this year with investments in key areas like delivery, mobile innovation and creative partnerships.

    By , Krishna Thakker • Jan. 7, 2019
  • Image attribution tooltip
    Pepsi
    Image attribution tooltip

    The choice of a robot generation: PepsiCo rolls out campus snackbots

    The University of the Pacific is home to the technology — the first of its kind from a major CPG company to debut at a U.S. college. 

    By Jessi Devenyns • Jan. 4, 2019
  • Image attribution tooltip
    Cruise Automation
    Image attribution tooltip

    DoorDash hits the road with autonomous vehicle delivery

    The company partnered with GM's Cruise Automation to test self-driving vehicles for grocery and restaurant delivery in San Francisco.

    By Kristine Sherred • Jan. 4, 2019
  • Image attribution tooltip
    Whole Foods
    Image attribution tooltip

    Whole Foods simplifies product search with new digital resource

    The intuitive database lets customers filter by 13 dietary categories to find complete ingredient lists, allergen alerts and nutrition information.

    By Kristine Sherred • Jan. 4, 2019
  • Image attribution tooltip
    Wakefern Food Group
    Image attribution tooltip

    Report: Grocers could lose up to $700B to alternative channels by 2026

    Consulting firm McKinsey suggests that as many as half of conventional grocery stores could meet their demise in the coming years as the industry continues to evolve.

    By Jessica Dumont • Jan. 3, 2019