Omnichannel: Page


  • Online grocery forecast increases to $143B by 2025

    FMI and Nielsen updated their projections due to an uptick in pickup and two-hour delivery, expanded services and a surge in Amazon Prime members.

    By Krishna Thakker • Feb. 3, 2020
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    Retrieved from Walmart on April 10, 2019
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    Washington state joins online SNAP pilot

    Walmart and Amazon will work with the USDA to serve shoppers in the state who want to buy groceries online using their benefits.

    By Jessica Dumont • Jan. 31, 2020
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive first half of 2025.

    By Grocery Dive staff
  • This year's Super Bowl promises to bring more shoppers online

    Demand for game day eats could drive first-time customers to make purchases from services including Instacart, Shipt and Amazon Fresh.

    By Jessica Dumont • Jan. 29, 2020
  • Walmart shuffles its operations team

    The changes include the departure of Mark Ibbotson, its executive vice president of central operations and realty, who pioneered the company's online grocery program.

    By Krishna Thakker • Jan. 29, 2020
  • Deep Dive

    Discovery is lost in e-commerce. How can grocers improve?

    The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

    By Jessica Dumont • Jan. 27, 2020
  • Kroger launches podcast
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    Retrieved from Kroger on January 23, 2020
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    Kroger taps into food nostalgia with new podcast

    The grocers' series, "Noshtalgia," will spotlight customers' favorite culinary memories and encourage listeners to shop the recipes. 

    By Jessica Dumont • Jan. 24, 2020
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    Instacart
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    Publix's new digital deli counter to deliver customized sandwiches

    The grocer is partnering with Instacart to deliver its popular subs and other made-to-order deli offerings to shoppers.

    By Jessica Dumont • Jan. 23, 2020
  • The Fresh Market customizes online shopping

    The retailer has launched a new app and website that allows customers to filter their shopping by a range of preferences, save favorite items and build a menu.

    By Krishna Thakker • Jan. 23, 2020
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    Retrieved from Walmart on October 28, 2019
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    Millennials are prime grocery pickup shoppers, report says

    Young consumers utilize grocery pickup the most, while 30% of those that aren't using the service plan to in the future, according to research from Acosta.

    By Krishna Thakker • Jan. 21, 2020
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    SpartanNash
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    SpartanNash launches nutrition labels online and in-store

    The grocer has introduced a system that addresses 22 different attributes and will help shoppers find foods that align with their dietary preferences.

    By Jessica Dumont • Jan. 21, 2020
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    FMI
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    FMI rebrands as The Food Industry Association

    The new name reflects efforts by the group to broaden its membership and focus on a “more interconnected supply chain” as the line between brick and mortar and e-commerce blurs.

    By Jan. 21, 2020
  • Online promos boost unhealthy products, report finds

    The Center for Science in the Public Interest said online promotions and search results among six food retailers are undermining Americans' attempts to eat well. 

    By Jessica Dumont • Jan. 17, 2020
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    SpartanNash
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    SpartanNash adds location technology to Fast Lane

    The new tool notifies customers when their order is ready and uses GPS technology to give stores an accurate arrival time.

    By Krishna Thakker • Jan. 16, 2020
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    Instacart
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    Instacart preps for major grocery pickup push

    The company has rolled out new features and plans to double the number of stores that offer the service by year's end.

    By Jessica Dumont • Jan. 14, 2020
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    Mercatus
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    Weis and Brookshire deepen personalized e-commerce

    Both grocers are teaming up with Mercatus to utilize its new AI-driven AisleOne platform.

    By Jessica Dumont • Jan. 9, 2020
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    Giant Food Stores
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    Giant Food Stores to build 2nd e-commerce hub

    The company will also construct two new stores and remodel 35 as part of a $114 million investment in its Pennsylvania operations.

    By Jessica Dumont • Jan. 9, 2020
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    Yujin Kim
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    Tracking micro-fulfillment in the grocery industry

    Grocery Dive is tallying the deals, specs and latest developments behind one of the industry's most promising new technologies. 

    By Nami Sumida • Jan. 8, 2020
  • Albertsons' ID sales see boost from e-commerce, private brands

    CEO Vivek Sankaran said the company also reduced debt to the point where it’s in the "right zone" for an eventual public offering.

    By Jan. 8, 2020
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    Yujin Kim
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    New Label Insight CEO aims to transform grocery e-commerce

    Todd Morris, former global president at Catalina, wants to make better information available for consumers to end unanswered online searches — which he compares to out of stocks. 

    By Megan Poinski • Jan. 6, 2020
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    Retrieved from Kroger on November 21, 2019
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    Deep Dive

    6 grocery trends to watch in 2020

    Simplifying apps, evolving in-store dining and expanding micro-fulfillment will be on the menu for retailers in the year ahead, experts say.​

    By , Jessica Dumont , Krishna Thakker • Jan. 6, 2020
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    Choice Market
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    Choice Market boosts its digital experience

    Customers will see more cohesion across platforms and will also have access to a new loyalty program. 

    By Jessica Dumont • Dec. 17, 2019
  • Amazon Fresh continues to ramp up

    The service is now available in more than 20 U.S. cities, and the retail giant has also opened a fresh grocery fulfillment center in Tampa, Florida.

    By Jessica Dumont • Dec. 16, 2019
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    Retrieved from Walmart on July 30, 2018
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    Walmart, Amazon continue to lead online grocery

    Walmart has a greater share of the online grocery market while Amazon sees higher shopper satisfaction, according to a study from Retail Feedback Group. 

    By Lauren Manning • Dec. 13, 2019
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    Takeoff Albertsons
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    Albertsons forms partnership with micro-fulfillment firm Takeoff

    The two companies will work together to refine the order-picking technology and build more automated small-scale warehouses.

    By Dec. 12, 2019
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    HEB
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    H-E-B launches new mobile app

    My H-E-B will allow shoppers to order deliveries and curbside pickup, clip and redeem coupons and locate products inside stores.

    By Krishna Thakker • Dec. 12, 2019