Dive Summary:
- According to Walmart workers and industry observers, the retail and grocery giant is failing to stock its stores with fresh produce.
- A March meeting of Walmart managers uncovered consumers have lost confidence and trust in the chain's produce—internal notes revealed only 48% of customers are confident in Walmart's produce compared to 71% of Safeway customers.
- In the beginning of 2007, Walmart averaged 338 workers per store in the U.S. but the figure has currently dropped to 281.
- Walmart is moving to fix the problem by implementing new systems to keep produce refrigerated and check if it's still fresh, according to Jack L. Sinclair, the Walmart U.S. executive vice president for food.
From the article:
"... Walmart, the nation’s largest retailer and grocer, has cut so many employees that it no longer has enough workers to stock its shelves properly, according to some employees and industry analysts. Internal notes from a March meeting of top Walmart managers show the company grappling with low customer confidence in its produce and poor quality. 'Lose Trust,' reads one note, 'Don’t have items they are looking for — can’t find it.' ...”