United Natural Foods, Inc. announced Thursday that its electronic ordering and invoicing systems are functioning again following an online intrusion it detected earlier this month that forced the company to temporarily shut down its network, disrupting operations for its customers.
UNFI has “safely restored the core systems our retail customers and suppliers use to do business with us, and the incident has been contained,” the company said in a statement, adding that it is now “delivering products to grocery stores across our network at more normalized levels.”
The company did not indicate in the statement when its operations would be fully restored, but said in a Thursday regulatory filing that it “is now regularly receiving and shipping products to retailers across its distribution network.”
UNFI detected unauthorized activity in its systems on June 5, which compelled it to rely on manual processes to serve its customers.
According to the filing, the multi-week outage will materially affect its financial performance during the fourth quarter of fiscal 2025. The company said it saw lower sales volume and incurred higher operational costs as it responded to the cyberattack and expects to face more costs going forward as it continues to investigate and recover from the incident.
But UNFI said it does not believe that the cyberattack will have a “material impact on its financial condition or its ability to achieve its previously disclosed longer-term strategic and financial objectives.”
The distributor said it has cybersecurity insurance that it believes will be sufficient for the incident and expects that the claim and settlement process will take until fiscal 2026 to be completed.
UNFI noted that the cyberattack did not compromise personal information or protected health data belonging to individual shoppers.
