Walmart Canada invests deeply to boost store, online technology

The company's C$3.5 billion plan to boost e-commerce and store technology borrows from its U.S. playbook, according to one industry analyst.

By Krishna Thakker • July 22, 2020

Pardon the Disruption: Can retailers socially distance from their customers and still engage them?

COVID-19 is forcing retailers like Wegmans and Heinen's to reexamine their store experiences.

By Jeff Wells • July 21, 2020

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Order from your inbox? Walmart and Yahoo team up on grocery

Yahoo Mail users will now be able to browse items, add them to their carts and check out from their email using the iOS app or desktop site. 

By Jessica Dumont • July 21, 2020

Stop & Shop launches digital nutrition program

The grocer joins a growing list of retailers that are moving dietitian services and healthy living resources online during the pandemic.

By Jessica Dumont • July 15, 2020

Amazon's Dash Cart offers another version of checkout-free technology

The company's smart grocery cart, which automatically scans products and processes payment, will roll out at its Woodland Hills, California, grocery store this year.

By Jeff Wells • July 14, 2020

FDA releases new food safety blueprint

Tech-enabled traceability, data tools, modernization and strengthening safety culture are among the ways the agency plans to combat foodborne illness moving forward. 

By Jessi Devenyns • July 14, 2020

Heinen's rolls out Sally the salad-making robot

Could a machine that dispenses fresh, custom-made bowls be a lifeline for retailers trying to boost their prepared food sales?

By Jeff Wells • July 13, 2020

Kroger to launch targeted audio ads in stores

The new program will allow CPG companies to better target shoppers while they're on the path to purchase. 

By Jessica Dumont • July 9, 2020

Kroger taps data analytics leader as marketing chief

Stuart Aitken will take over for Joe Grieshaber, who is retiring after 37 years with the company, while digital head Yael Cosset will take over Kroger's 84.51° and alternative business divisions.

By Sam Silverstein • July 8, 2020

Rouses Market will pilot drone delivery this fall

The grocer has partnered with Deuce Drone to launch the program from a store in Mobile, Alabama.

By Krishna Thakker • July 8, 2020

Uber will launch US grocery delivery this month

The service, which will be available through its main app and Uber Eats, has rolled out in 19 cities across Canada and Latin America.

By Jeff Wells • July 7, 2020

Amazon plans more Go Grocery stores

The retailer will open cashier-less stores in the Seattle area and in Washington, D.C., and confirmed plans to open supermarkets in California and the Chicago area.

By Jeff Wells • July 6, 2020

Walmart's front-end experiment adds service to self-checkout

The company provided more detail on a test it's conducting in Fayetteville, Arkansas, where employees guide customers through the checkout process.

By Sam Silverstein • July 6, 2020

Michigan grocer launches robot-based delivery service

Refraction AI has partnered with The Produce Station, an independent grocer in Ann Arbor, to offer contactless delivery to customers.

By Krishna Thakker • July 1, 2020

How advanced analytics can boost grocery sustainability

As the need to eliminate food waste grows, grocers can look to technology solutions like blockchain and RFID, writes Zebra Technologies' Guy Yehiav.

By Guy Yehiav • June 26, 2020

7-Eleven launches contactless payment for fill-ups

The adoption of mobile payment programs is increasing during the pandemic, but going fully contactless at the pump isn't possible for most consumers.

By Krishna Thakker • June 25, 2020

Giant Food adds electric vehicle charging stations

The chain will allow customers at select stores to charge plug-in vehicles for free while they shop.

By Sam Silverstein • June 24, 2020

Amazon extends SNAP program participation

The online retailer will accept benefits from customers in 36 states for purchases from Amazon Grocery, Amazon Pantry and Amazon Fresh. 

By Jessica Dumont • June 19, 2020

Online grocery startup Dumpling raises $6.5M

The Instacart competitor plans to invest the money in technology enhancements and tools that help gig workers start their own delivery services. 

By Jessica Dumont • June 18, 2020

Walmart tests self-checkout-only store

The location in Fayetteville, Arkansas, will not include traditional cash registers in order to reduce person-to-person contact.

By Krishna Thakker • June 16, 2020

Safety and speed are top priorities for shoppers, survey indicates

Customers are especially interested in assurances that store staff are maintaining protocols and don't make them wait to collect their orders.

By Sam Silverstein • June 11, 2020

United Supermarkets adds GPS tech to speed up curbside pickup

The Albertsons-owned grocer is using a location-based system to determine when e-commerce customers will arrive at stores.

By Sam Silverstein • June 9, 2020

Roku teams with Kroger to integrate shopper data and streaming TV ads

The pair aim to attract CPG advertisers by combining shopper data from 60 million households with 39.8 million streaming TV accounts.

By Dianna Christie • June 9, 2020

Kroger reveals Ocado site location in Michigan as part of CFC expansion

The new 135,000-square-foot facility in Romulus is expected to be fully operational 18 months after the site breaks ground. 

By Krishna Thakker • Updated Sept. 28, 2020

Retailer-supplier collaboration has improved, but there's more work to be done

Eighty-five percent of retailers surveyed by Coresight Research say collaboration has gotten better, but both sides cite data sharing, communication issues and a lack of trust as roadblocks.

By Jeff Wells • June 4, 2020