Dollar General piloting self-checkout-only stores

The test will involve about 200 of the discount retailer's 18,000-plus locations and run throughout 2022, Chief Operating Officer Jeff Owen said Thursday during an earnings call.

By Sam Silverstein • May 27, 2022

Flying ice cream? Unilever links with drone delivery service Flytrex

As instant needs service gains traction, the CPG giant is looking to scoop up more customers for its virtual storefront with delivery in under three minutes and exclusive product bundles.

By Catherine Douglas Moran • May 26, 2022

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Kroger opens 'spoke' center in central Ohio

The 61,000-square-foot facility will receive assembled orders from an automated warehouse in Monroe, Ohio, and reflects a push by the retailer to strengthen its online grocery operations.

By Sam Silverstein • May 26, 2022

Walmart building capacity to deliver 1M packages a year by drone

DroneUp and the retailer aim to have delivery hubs set up at 34 facilities by the end of 2022.

By Max Garland • May 24, 2022

Ocado buys robotics startup as it looks to speed up delivery prep

The U.K.-based online grocery order-fulfillment company plans to pay 10.2 million euros ($10.9 million) to take over Myrmex, an automation specialist in which it initially invested in 2020.

By Sam Silverstein • May 24, 2022

Instacart revamps its customer ratings system

The company said it will prioritize orders for workers who maintain an average rating of 4.7 out of 5 and will downplay reviews from customers who consistently provide negative feedback.

By Catherine Douglas Moran • May 24, 2022

Albertsons' head of retail media on the company's 'late mover' advantage and what's next in digital advertising

Kristi Argyilan, who previously headed Target Roundel, says the company is able to build digital advertising services and technology aimed at the current market. But it needs to move fast.

By Jeff Wells • May 24, 2022

5 areas grocery executives should prioritize this year: McKinsey

Food retail leaders should pay greater attention to topics such as sustainability, omnichannel growth and tech partnerships as industry challenges mount, the consulting firm said in a new report.

By Catherine Douglas Moran • May 18, 2022

5 ways retailers can battle inflation and win

Get five tips to combat inflation and create long-term success in a constantly evolving market.

May 16, 2022

Jokr diversifying revenue with launch of own retail media platform

Jokr Media, which is live in the U.S. and five Latin American countries, is a "major strategic focus" for the rapid delivery firm as it focuses on profitability, said Benedict Counsell, vice president of onsite and Jokr Media.

By Catherine Douglas Moran • May 12, 2022

Grocery Outlet raises full-year guidance, will expand e-commerce coverage

CEO Eric Lindberg said during Tuesday's earnings call that the discount grocer plans to introduce Uber Eats and DoorDash delivery to a subset of stores following a successful online rollout with Instacart. 

By Catherine Douglas Moran • May 11, 2022

Self-checkout tech maker Mashgin raises $62.5M

The technology company said it will use the investment to build out its team, quicken expansion and scale globally.

By Catherine Douglas Moran , Sam Silverstein • May 10, 2022

Food Rocket plans to offer 15-minute delivery from Chicago convenience store

The ultrafast grocery delivery startup intends to co-locate a fulfillment center with a Circle K location set to open this summer and plans to expand to additional cities this year.

By Sam Silverstein • May 10, 2022

3 ways grocers are elevating online order picking in their stores

As retailers continue to rely on their main locations to fill digital demand, many are trying to boost efficiency and quality through enhanced training, technology and store layouts.

By Catherine Douglas Moran • May 9, 2022

H-E-B adds in-store video storytelling to its alcohol aisles

The Texas grocery chain has placed digital tablets in the wine and beer aisles at approximately 120 stores to help shoppers learn more about brands and make selections.

By Catherine Douglas Moran • May 5, 2022

Instacart's sales sag 4% in first quarter, report says

Shoppers spent an average of $576 on Instacart’s platform during the first three months of 2022, down 9% from the same period last year, according to data from Bloomberg Second Measure.

By Sam Silverstein • May 4, 2022

Pardon the Disruption: Can grocers' food assortment become the pharmacy of the future?

As digital technology evolves and the link between food and health grows stronger, an opportunity is emerging for retailers to become a core part of the healthcare system.

By Jeff Wells • May 4, 2022

Aisles Abroad: How a Chinese e-grocer is delivering fresh foods fast in the world's most competitive grocery market

Beijing-based Missfresh has built a robust business in China's largest cities that relies on state-of-the-art dark stores and AI forecasting, but faces a challenging path as it looks to make money.

By Sam Silverstein • May 2, 2022

Grocers often miss chances to alert shoppers about online substitutions, survey finds

Nearly a third of online grocery shoppers will remain on a retailer’s site or app to look for an alternative when a product they want is unavailable, but just 25% report always getting a recommendation, data analysis firm Lucidworks found.

By Sam Silverstein • April 27, 2022

SpartanNash expands specialty and local food selection for independents

The grocery distributor and retailer has developed a new ordering and payment platform through a strategic partnership with technology firm Specialty Food Partners.

By Sam Silverstein • April 26, 2022

Inside the Store: Amazon Go’s new suburban format

Located in Mill Creek, Washington, the just-opened store features an expanded selection of snacks and grocery products, a customer service desk and a made-to-order meal counter.

By Jeff Wells • April 26, 2022

More regional chains roll out SNAP online purchasing

Meijer and Bashas’ both announced this week that they now accept the payment capability for delivery and pickup orders.

By Catherine Douglas Moran • April 22, 2022

How grocers can overcome sustainability hurdles

Aaron Daly, former energy management director at Whole Foods and now principal at the Ratio Institute, outlines how food retailers can advance their climate action and share their progress as investors clamor for transparency.

By Catherine Douglas Moran • April 22, 2022

Whole Foods continues checkout tech makeover with Amazon One

The Amazon-owned grocery chain added the technology to a newly opened store in Austin, Texas, and plans to bring it to six other area locations in the coming weeks.

By Catherine Douglas Moran • April 21, 2022

Instacart takes its Caper checkout tech to the ballpark

The e-commerce company is deploying its Caper Counter at refreshment stands in Boston's Fenway Park through a partnership with Aramark Sports + Entertainment.

By Sam Silverstein • April 20, 2022