Festival Foods starts using AI tool for fresh foods

The Wisconsin family- and employee-owned grocer is the latest retailer partnership announcement for store operations technology maker Upshop.

By Catherine Douglas Moran • July 6, 2023

Instacart rolls out updates to Foodstorm, worker rewards program

The company’s added features allow for more personalization with the order management system and give its top-performing workers extra perks. 

By Catherine Douglas Moran • June 29, 2023

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

DoorDash adds SNAP payments as part of biggest app update in its history

The company also unveiled several other new grocery-related shopping features and worker tools as part of its latest upgrades.

By Catherine Douglas Moran , Julie Littman • June 28, 2023

Tops starts accepting SNAP EBT payments for online Flashfood purchases

The food waste-reduction service worked with payments processor Forage to allow SNAP shoppers to place pickup orders for items nearing their expiration dates at participating Tops stores.

By Sam Silverstein • June 28, 2023

Instacart brings new Caper Cart model to 2 Wakefern stores

Shoppers at the ShopRite in Spotswood, New Jersey, and a Fairway store in Manhattan will be able to use the smart carts, which are slimmer and hold 65% more items than the previous model.

By Catherine Douglas Moran • June 22, 2023

Albertsons proposes retail media standards

The grocer’s retail media arm outlined four priority areas — product specification, performance measurement, third-party verification and capabilities — in a new white paper.

By Peyton Bigora • June 22, 2023

UNFI looks to improve demand planning and replenishment capabilities

The company is using Relex Solutions’ cloud-based procurement offering to consolidate and eventually replace its multiple buying systems with a centralized, data-driven approach.

By Catherine Douglas Moran • June 22, 2023

5 takeaways on digital innovation from top Walmart execs

The company’s CFO and head of investor relations outlined how supply chain automation, in-store technology and remodels are impacting labor, sales and consumer behavior.

By Catherine Douglas Moran • June 21, 2023

NGA, FMI endorse legislation prohibiting EBT processing fees

The trade groups said the newly introduced Ensuring Fee-Free Benefit Transactions Act would address cost-prohibitive fees on EBT transactions.

By Catherine Douglas Moran • June 16, 2023

Fresh Connect’s prepaid food prescription network grows to 10K grocery stores nationwide

Leveraging a fintech company’s payment solution, new stores accepting About Fresh’s prepaid debit card will include Albertsons, Kroger and Walmart locations. 

By Peyton Bigora • June 14, 2023

The Friday Checkout: As retail media moves into stores, grocers need to proceed with caution

There’s a vast opportunity for retailers to bring digital advertising inside grocery stores — but bombarding shoppers with offers as they walk the aisles could diminish the consumer experience.

By Grocery Dive Staff • June 9, 2023

Smart cart maker Veeve shifts gears from checkout to retail media

As digital media expands and moves inside stores, the tech startup is testing a new generation of equipment designed to serve up customized promotions and coupons based on a shopper’s location.

By Sam Silverstein • June 8, 2023

Walmart Connect expands in-store ad formats as shoppers return en masse

The company’s ad division is drawing from a traditional shopper marketer playbook by in-housing product demos and testing ads on its radio network.

By Peter Adams • June 7, 2023

Giant Eagle launches in-house retail media network Leap

The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations.

By Peyton Bigora • June 7, 2023

Aldi launches 30-minute delivery

Aldi Express offers a selection of nearly 2,000 items and joins other services from Kroger, Publix and Ahold Delhaize aimed at satisfying online demand for impulse and fill-in trips.

By Peyton Bigora , Jeff Wells • June 1, 2023

Morton Williams to roll out smart carts

The New York City supermarket chain has ordered 100 tech-enabled grocery carts from Israel-based Cust2Mate following a pilot at a single store.

By Sam Silverstein • June 1, 2023

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. 

By Catherine Douglas Moran • May 31, 2023

Instacart piloting ‘favorite shopper’ feature

The option, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. 

By Catherine Douglas Moran • May 31, 2023

The Friday Checkout: After the pandemic and inflation, could a price war be next for grocers?

Food retailers have shouldered much of the blame for the gaping holes inflation has eaten into shoppers’ budgets. What will the fight to change that perception cost them?

By Grocery Dive Staff • May 26, 2023

NGA says proposed WIC online ordering rule can be more accessible to independents

The trade group said it supports the USDA’s efforts to make e-commerce capabilities available to smaller grocers that participate in the nutrition program, but feels the concept needs further clarification.

By Catherine Douglas Moran • May 26, 2023

Kroger brings digital smart screens to 500 locations

The grocer is adding units from Cooler Screens on the heels of a three-year pilot, with the goal of strengthening its retail media offerings. 

By Catherine Douglas Moran • May 24, 2023

Shipt refreshes membership program with new digital dashboard and perks

As online platforms jockey for loyal users, the Target-owned provider said its revamp enhances personalization and offers more value for members.

By Peyton Bigora • May 24, 2023

Walmart opens store-based fulfillment center in Arkansas

The facility will help the retailer boost order throughput via a proprietary storage and retrieval system.

By Max Garland • May 23, 2023

Save Mart adds a retail media network as it looks to go toe to toe in tech with larger grocers

The retailer is also considering adding smart carts and more video screens to its stores, Senior Vice President and Chief Digital Officer Tamara Pattison said in an interview.

By Sam Silverstein • May 23, 2023

BJ’s CIO to depart after 6 years

Scott Kessler, who will leave on Friday, oversaw a major technology push during his time with the club retailer.

By Lindsey Wilkinson • May 22, 2023