Instacart employees unionize in Chicago

Part-time workers at a Mariano's store in Skokie, Illinois, voted for representation from a local United Food and Commercial Workers union chapter.  

By Jessica Dumont • Feb. 5, 2020

Farmstead expands its Refill & Save program

The auto-replenishment program, which offers savings on certain staple products, is now available to same-day and weekly delivery shoppers.

By Krishna Thakker • Feb. 4, 2020

Online grocery forecast increases to $143B by 2025

FMI and Nielsen updated their projections due to an uptick in pickup and two-hour delivery, expanded services and a surge in Amazon Prime members.

By Krishna Thakker • Feb. 3, 2020

Washington state joins online SNAP pilot

Walmart and Amazon will work with the USDA to serve shoppers in the state who want to buy groceries online using their benefits.

By Jessica Dumont • Jan. 31, 2020

This year's Super Bowl promises to bring more shoppers online

Demand for game day eats could drive first-time customers to make purchases from services including Instacart, Shipt and Amazon Fresh.

By Jessica Dumont • Jan. 29, 2020

Walmart shuffles its operations team

The changes include the departure of Mark Ibbotson, its executive vice president of central operations and realty, who pioneered the company's online grocery program.

By Krishna Thakker • Jan. 29, 2020

Discovery is lost in e-commerce. How can grocers improve?

The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

By Jessica Dumont • Jan. 27, 2020

Kroger taps into food nostalgia with new podcast

The grocers' series, "Noshtalgia," will spotlight customers' favorite culinary memories and encourage listeners to shop the recipes. 

By Jessica Dumont • Jan. 24, 2020

Publix's new digital deli counter to deliver customized sandwiches

The grocer is partnering with Instacart to deliver its popular subs and other made-to-order deli offerings to shoppers.

By Jessica Dumont • Jan. 23, 2020

The Fresh Market customizes online shopping

The retailer has launched a new app and website that allows customers to filter their shopping by a range of preferences, save favorite items and build a menu.

By Krishna Thakker • Jan. 23, 2020

Millennials are prime grocery pickup shoppers, report says

Young consumers utilize grocery pickup the most, while 30% of those that aren't using the service plan to in the future, according to research from Acosta.

By Krishna Thakker • Jan. 21, 2020

SpartanNash launches nutrition labels online and in-store

The grocer has introduced a system that addresses 22 different attributes and will help shoppers find foods that align with their dietary preferences.

By Jessica Dumont • Jan. 21, 2020

FMI rebrands as The Food Industry Association

The new name reflects efforts by the group to broaden its membership and focus on a “more interconnected supply chain” as the line between brick and mortar and e-commerce blurs.

By Jeff Wells • Jan. 21, 2020

Online promos boost unhealthy products, report finds

The Center for Science in the Public Interest said online promotions and search results among six food retailers are undermining Americans' attempts to eat well. 

By Jessica Dumont • Jan. 17, 2020

SpartanNash adds location technology to Fast Lane

The new tool notifies customers when their order is ready and uses GPS technology to give stores an accurate arrival time.

By Krishna Thakker • Jan. 16, 2020

Instacart preps for major grocery pickup push

The company has rolled out new features and plans to double the number of stores that offer the service by year's end.

By Jessica Dumont • Jan. 14, 2020

Weis and Brookshire deepen personalized e-commerce

Both grocers are teaming up with Mercatus to utilize its new AI-driven AisleOne platform.

By Jessica Dumont • Jan. 9, 2020

Giant Food Stores to build 2nd e-commerce hub

The company will also construct two new stores and remodel 35 as part of a $114 million investment in its Pennsylvania operations.

By Jessica Dumont • Jan. 9, 2020

Tracking micro-fulfillment in the grocery industry

Grocery Dive is tallying the deals, specs and latest developments behind one of the industry's most promising new technologies. 

By Nami Sumida • Jan. 8, 2020

Albertsons' ID sales see boost from e-commerce, private brands

CEO Vivek Sankaran said the company also reduced debt to the point where it’s in the "right zone" for an eventual public offering.

By Jeff Wells • Jan. 8, 2020

New Label Insight CEO aims to transform grocery e-commerce

Todd Morris, former global president at Catalina, wants to make better information available for consumers to end unanswered online searches — which he compares to out of stocks. 

By Megan Poinski • Jan. 6, 2020

6 grocery trends to watch in 2020

Simplifying apps, evolving in-store dining and expanding micro-fulfillment will be on the menu for retailers in the year ahead, experts say.​

By Jeff Wells , Jessica Dumont , Krishna Thakker • Jan. 6, 2020

Choice Market boosts its digital experience

Customers will see more cohesion across platforms and will also have access to a new loyalty program. 

By Jessica Dumont • Dec. 17, 2019

Amazon Fresh continues to ramp up

The service is now available in more than 20 U.S. cities, and the retail giant has also opened a fresh grocery fulfillment center in Tampa, Florida.

By Jessica Dumont • Dec. 16, 2019

Walmart, Amazon continue to lead online grocery

Walmart has a greater share of the online grocery market while Amazon sees higher shopper satisfaction, according to a study from Retail Feedback Group. 

By Lauren Manning • Dec. 13, 2019