Omnichannel: Page


  • Sam's Club adds 2,000 permanent supply chain workers, launches ship-from-store

    The company expects approximately one-fifth of online orders to ship from Sam's Club locations.

    By Emma Cosgrove • Oct. 8, 2020
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    Krishna Thakker/Grocery Dive
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    Amazon's grocery lead on navigating a 'complicated' industry

    In a Q&A with Recode on Wednesday, Stephenie Landry said the company has adopted grocers' tried-and-true focus on "consistent quality" while relying on its tech prowess to stand out.

    By Oct. 8, 2020
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive first half of 2025.

    By Grocery Dive staff
  • ClusterTruck dark kitchen in Kroger store
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    Permission granted by ClusterTruck
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    Kroger brings ghost kitchens inside stores

    The grocer opened a delivery and pickup-only restaurant inside an Indiana location on Thursday and will open a second facility in Ohio next month.

    By Oct. 8, 2020
  • Weee
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    Courtesy of Weee
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    Weee aims to be the top grocer for Asians in North America

    The online company plans to keep expanding across the U.S. while growing its customer base and diversifying its product offerings. 

    By Oct. 7, 2020
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    Rohit Tandon via Unsplash
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    Tech firms team up on omnichannel commerce program for local grocers

    Rosie, AppCard and ShoptoCook are linking up in an effort to help small retailers compete with the likes of Walmart, Kroger and Amazon.

    By Oct. 6, 2020
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    Courtesy of AutoStore
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    Ocado faces lawsuit from AutoStore over fulfillment center tech

    The U.K.-based grocery automation company, which is building fulfillment centers for Kroger, is accused of infringing on patents for robotic systems used to pick and pack groceries.

    By Oct. 5, 2020
  • H-E-B launches express delivery
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    Courtesy of H-E-B
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    Column

    Pardon the Disruption: 5 e-commerce trends supercharged by the pandemic

    A look at a few developments, from the rise of apps to shifting strategy on fulfillment, that promise to stick around long after the virus has dissipated.

    By Oct. 5, 2020
  • NYC startup turns to electric bikes for 15-minute grocery deliveries

    Fridge No More is offering free grocery deliveries with no minimum order within a one-mile radius of its base in Brooklyn.

    By Rosie Bradbury • Oct. 5, 2020
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    Blue Apron Facebook
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    Blue Apron shakes up board in bid for growth

    The meal kit company is tapping experts in e-commerce, marketing, finance and direct-to-consumer sales as it looks to drive shopper interest.

    By Oct. 2, 2020
  • Two blue bags with groceries on a doorstep.
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    Courtesy of Walmart corporate blog
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    11% of US shoppers have signed up for Walmart+ subscription, study estimates

    As the retailer looks to lure shoppers away from Amazon Prime, research company Piplsay also found 27% of respondents may soon sign up for the new membership service.

    By Jessica Dumont • Oct. 2, 2020
  • Walmart transforms stores to focus on digital.
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    Courtesy of Walmart
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    Walmart to revamp 1K stores with digital in mind

    Using airports as a model, the retail giant is redesigning stores to help customers navigate them and to prompt app-based shopping.

    By Ben Unglesbee • Oct. 1, 2020
  • Examples of ShopRite's new Order Express app
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    Retrieved from Apple App Store on October 01, 2020
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    ShopRite reimagines deli counter mobile app with more items for pickup

    The grocer's Order Express app has more features to allow shoppers to customize and order online.

    By Oct. 1, 2020
  • Starship Technologies
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    Courtesy of Starship Technologies
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    Save Mart deploys sidewalk robots for delivery

    Traveling at a speed of four miles an hour and carrying up to 20 pounds of groceries, the small bots are based at the grocer’s flagship store in California.

    By Sept. 30, 2020
  • Amazon 2020 Prime Day dates announcement
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    Courtesy of Amazon
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    Amazon offers 'Spend $10, Get $10' deal at its grocery stores in lead-up to Prime Day

    Prime members will be able to earn up to $50 in Prime Day credits by shopping at Whole Foods Market, Amazon Fresh, Amazon Go and Amazon Go Grocery.

    By Rosie Bradbury • Sept. 30, 2020
  • Zero Grocery raises $3M
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    Courtesy of Zero Grocery
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    Zero-waste online grocer raises $3M

    Zero Grocery pursued the additional funding amid the COVID-19 pandemic, bringing its total capital raised to $4.7 million. 

    By Jessica Dumont • Sept. 25, 2020
  • Target holiday staffing
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    Courtesy of Target
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    Target to double holiday staffing for same-day services

    The retailer said 10 million new customers shopped its website and demand for its same-day fulfillment options quadrupled during the first half of 2020.

    By Ben Unglesbee • Sept. 25, 2020
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    Megan Poinski
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    Giant Eagle adopts location tracking tech to cut pickup wait times

    Radius Networks’ FlyBuy Pickup provides shoppers' estimated arrival times to stores via live alerts using proprietary location technology. 

    By Rosie Bradbury • Sept. 24, 2020
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    Mercato
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    Mercato teams up with NYC to boost independent grocers' online footprint

    New York City officials say allowing select local grocers and vendors to work with the e-commerce platform will help both the stores and vulnerable communities. 

    By Sept. 23, 2020
  • Uber eats
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    Courtesy of Uber Pressroom
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    Q&A

    Q&A: Uber aims to become a major player in grocery delivery

    Known for aggressive growth, the company is touting access to its 40 million U.S. users as a way for grocers to add incremental revenue, according to Raj Beri, Uber's global head of grocery.

    By Sept. 23, 2020
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    Peter Adams/Grocery Dive
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    Oracle, Walmart deal for TikTok tentatively approved, paving way for digital shakeup

    The proposed U.S. TikTok company will leverage Walmart's e-commerce, fulfillment and payments services while igniting a showdown with major digital platforms.

    By Robert Williams • Sept. 21, 2020
  • SNAP online payment expansion poses hurdles for independent grocers

    Financial burdens and tech issues are some of the biggest challenges these grocers face as they look to join Amazon and Walmart in enabling e-commerce under the federal grocery-subsidy program.

    By Sept. 21, 2020
  • Exterior of a Whole Foods store.
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    Courtesy of Whole Foods
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    Amazon puts out call for gig workers to pick orders at Whole Foods

    The retail giant could gain significant advantages if it figures out how to make contractors as efficient as in-store workers through its new Shop and Deliver program, a former Walmart exec says. 

    By Sept. 18, 2020
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    Retrieved from Mercatus.
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    Online grocery will leap to $250B in 5 years, report says

    A new study from Mercatus and research firm Incisiv predicts online grocery will stabilize post-pandemic and account for 21.5% of total grocery sales by 2025.

    By Sept. 18, 2020
  • Farmstead extends in-house software to other grocers

    The online grocer said its "Grocery OS" system can scale across fulfillment properties and help grocers rein in their operational costs.

    By Jessica Dumont • Sept. 18, 2020
  • Sam's Club scan-and-go app
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    Courtesy of Sam's Club
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    Opinion

    3 ways grocers can appeal to the 'connected consumer'

    Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

    By Rajesh Midha • Sept. 16, 2020