Omnichannel: Page


  • In-store merchandise wall featuring healthy food items
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    Courtesy of Caroline Medeiros
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    More grocery shoppers want transparency with sourcing, research finds

    Shopper interest in receiving more information from brands has increased in the past two years, and transparency drives more consumer trust, loyalty and purchases, FMI found in a new report.

    By Dec. 5, 2023
  • HelloFresh box and insulating pouch for meal-kit delivery
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    Courtesy of HelloFresh
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    E-grocers, meal kit makers focus on reduction and reuse with packaging innovation

    With takeback systems and seasonal packaging based on algorithms, companies such as HelloFresh and Misfits Market are working toward using less material in their deliveries.

    By Hollie Stephens • Dec. 1, 2023
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive first half of 2025.

    By Grocery Dive staff
  • Amazon's Key In-Garage Grocery Delivery
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    Courtesy of Amazon
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    Column

    Pardon the Disruption: Can Amazon be a grocer and a 3P delivery provider?

    The tech giant has signed some key grocery chains to its digital marketplace recently, helping it reach more households even as it retools its Amazon Fresh stores and online platform.

    By Nov. 29, 2023
  • A sign on a drinks case door that reads "We accept SNAP/EBT."
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    Catherine Douglas Moran/Grocery Dive
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    NGA launches website to assist grocers with SNAP online purchasing

    The comprehensive resource hub provides information and technical assistance to food retailers currently offering or considering SNAP online purchasing. 

    By Nov. 28, 2023
  • A person pushes a cart in front of Walmart
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    Getty Images
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    Walmart is widening the gap with Amazon in grocery e-commerce, report finds

    The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s slice of the business will slip to 18.5%, according to Insider Intelligence.

    By Nov. 22, 2023
  • DoorDash
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    Retrieved from DoorDash.
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    DoorDash brings alcohol delivery to New Jersey

    As the e-commerce company continues to expand its alcohol marketplace to new states, it’s highlighting its efforts to prevent underage drinking.

    By Nov. 21, 2023
  • Better for you frozen options at a Target in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive
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    Column

    The Friday Checkout: Health and wellness trends to watch in 2024

    Specialty distributor KeHe predicts a growing emphasis on functionality, convenience and clean ingredients among consumers.

    By Grocery Dive Staff • Nov. 17, 2023
  • Front entrance to Save Mart supermarket
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    Courtesy of The Save Mart Companies
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    Save Mart adds DoorDash as delivery provider

    The partnership builds on the regional grocer’s efforts to expand its reach through third-party delivery providers.

    By Nov. 17, 2023
  • Amazon's Key In-Garage Grocery Delivery
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    Courtesy of Amazon
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    Amazon links with Weis Markets for its first loyalty program integration

    The e-commerce giant also expanded same-day delivery availability with the regional grocer. 

    By Nov. 16, 2023
  • Whole Foods
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    Courtesy of Whole Foods Market
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    Amazon is extending grocery delivery and pickup to non-Prime users nationwide

    The online services are now available to non-members throughout the U.S. through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

    By Nov. 9, 2023
  • FreshDirect
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    Courtesy of FreshDirect
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    Ahold Delhaize USA selling FreshDirect to Getir

    The food retail giant said it is offloading the grocery e-commerce service to focus on omnichannel. 

    By , , Nov. 8, 2023
  • Interior of Manassas, Virginia, Sprouts
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    Peyton Bigora/Grocery Dive
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    Sprouts orders up Instacart’s FoodStorm system

    The partnership comes at a time when the specialty grocer aims to modernize its holiday inventory management ahead of the holiday season. 

    By Nov. 7, 2023
  • Picture of Adams Fairacre Farms
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    Permission granted by ECRS
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    Sponsored by ECRS

    Scaling with a single POS platform: Adams Fairacre Farms’ journey to expansion and efficiency

    In this Q&A, learn how CATAPULT® Retail POS accelerated growth for a local NY retailer, allowing them to seamlessly open a new location this year. 

    Nov. 6, 2023
  • Artist rendition of new fulfillment center.
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    Courtesy of Walmart
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    Walmart, Amazon see gains in fulfillment pivots as holidays near

    The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

    By , Kelly Stroh • Nov. 3, 2023
  • A sampling box
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    Courtesy of Bunny James
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    Raley’s launches sampling box for loyal customers

    The quarterly gift box shipments will include an assortment of around 20 products to help introduce new products to “top tier” customers of the grocery chain.

    By Nov. 1, 2023
  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Amazon sidesteps consumer woes with help from side businesses

    Subscriptions, ads and third-party seller services outpaced growth in retail in Q3, and Prime Video will soon also be a money-maker.

    By Daphne Howland • Oct. 27, 2023
  • Exterior of a BJ's Wholesale Club location in Virginia
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    Catherine Douglas Moran/Grocery Dive
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    BJ’s adds SNAP EBT as payment method for Instacart customers

    The announcement comes a year after the club retailer started accepting SNAP benefits via its own e-commerce platforms.

    By Oct. 27, 2023
  • A Shipt Shopper handles a grocery order.
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    Courtesy of Shipt
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    Shipt cuts staff as its ‘business and industry have changed dramatically’

    The Target-owned e-commerce company has eliminated around 3.5% of its filled positions, according to local news reports.

    By Oct. 26, 2023
  • Kroger Delivery
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    Courtesy of Kroger
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    Kroger takes SNAP online purchasing chainwide

    The grocer has started accepting the payment method for pickup and delivery orders across all of its stores following a test during the pandemic.

    By Oct. 25, 2023
  • Exterior of an H-E-B Plus! store.
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    Courtesy of H-E-B
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    H-E-B is leaning into a diverse array of store formats and facilities

    The retailer is expanding its supermarket footprint while also digging deeper into convenience stores, discount shops and its e-commerce fulfillment centers.

    By , , Oct. 25, 2023
  • DoorDash and 2,000 grocery partners will waive delivery fees
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    Permission granted by DoorDash
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    How grocers are approaching delivery as the market evolves

    Companies like Hy-Vee, Whole Foods and The Fresh Market have moved ahead with efforts to expand their e-commerce operations even as customer demand for online services has lost steam.

    By Oct. 23, 2023
  • Artist rendition of new fulfillment center.
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    Courtesy of Walmart
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    Walmart to open 5th ‘next generation’ fulfillment center

    The 900,000-square-foot facility in Stockton, California, will help the retailer handle online orders throughout the West Coast with greater speed and efficiency.

    By Oct. 13, 2023
  • Pumpkin spice products
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    Catherine Douglas Moran/Grocery Dive
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    Column

    The Friday Checkout: Has Trader Joe’s gone too far with pumpkin spice?

    As other fall flavors like apple, maple and caramel take root, grocers may need to recalibrate their seasonal assortments so they don’t overwhelm shoppers.

    By Grocery Dive Staff • Oct. 12, 2023
  • Left, The Fresh Market logo; Right, DoorDash logo
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    Courtesy of The Fresh Market
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    DoorDash adds The Fresh Market to digital marketplace

    The tie-up with the specialty grocer continues the e-commerce company’s efforts to stretch its reach in the grocery sector.

    By Oct. 12, 2023
  • Automated grocery fulfillment facility
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    Courtesy of Takeoff Technologies
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    Hy-Vee to deploy micro-fulfillment centers from Takeoff Technologies

    The automation company expects to supply “upwards of 20” online grocery order-assembly facilities to the grocer over multiple years, with the first sites set to open in 2024, Takeoff’s president said in an interview.

    By Oct. 12, 2023