As grocers look to the year ahead, what’s on their radar?
No doubt many of them see an ongoing challenge in convincing price-conscious consumers to continue shopping in their aisles. Although inflation has been slowing down recently, the cumulative effect of so many months of swallowing high prices is a growing demand from shoppers for better deals and new ways of relieving pressure on their wallets.
Managing customers’ price demands will clearly be a top priority for food retailers in 2023. But the year ahead also carries plenty of promise. Digital innovation is remaking how shoppers interact with stores, while personalized technology and data gathering are helping companies become stronger merchants with the ability to forge closer relationships with shoppers. In retail media, grocers have found a tantalizing new way to boost their profit margins.
Here’s a selection of stories that look ahead to the opportunities and challenges facing grocers in 2023.