Although they’re still largely benefiting from consumers eating at home during the pandemic, grocers face a myriad of challenges as they look to the year ahead. This includes continued supply chain disruptions, record-high inflation and difficulties hiring and retaining workers.
How can companies balance defensive measures with the proactive steps necessary to address this mix of pressures and opportunities? In this outlook series, Grocery Dive looks at some of the steps top retailers are taking along with advice from leading experts.
We look at how retailers are incorporating ordering kiosks, self-checkout stands and other automated technologies to compensate for a shortage of workers and also add a dash of convenience for shoppers. We also examine how retailers are using promotions, private label and creative merchandising to cope with out-of-stocks and price hikes.
Our annual trends roundup addresses some of the unique opportunities retailers are leaning into this year, like retail media and B2B selling. E-commerce continues to evolve at a rapid pace, prompting investments in pickup service and ship-to-home fulfillment. Delivery, too, is seeing a flood of innovation and faster services that are prompting retailers to revisit their pricing and membership offerings, as our recent story highlights.
We hope you enjoy this collection of stories exploring some of the top issues facing grocers this year.