Theft is a major risk for retailers using scan-and-go, expert says

But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training. 

By Krishna Thakker • Oct. 16, 2019

Pardon the Disruption: Why grocers need better e-commerce platforms

They’ve set the foundation for an omnichannel future. Now they have to focus on improving the user experience.

By Jeff Wells • Oct. 11, 2019

Explore the Trendline➔

Artificial intelligence

Grocers continue to look to AI to streamline operations, assist employees and create personalized shopping experiences.

By Grocery Dive staff

Whole Foods to test robot barista

The cutting-edge coffee maker, which will open inside a Houston store next month, features an order-ahead app and in-store kiosks.

By Krishna Thakker • Oct. 10, 2019

Meijer gets into the micro-fulfillment game

The supercenter retailer is currently installing an e-commerce fulfillment facility in partnership with supply chain firm Dematic.

By Jeff Wells • Oct. 8, 2019

5 grocers embracing technology around the globe

Companies worldwide are working diligently to streamline shopping and create a better customer experience. 

By Jessica Dumont • Oct. 7, 2019

Hy-Vee releases findings from data breach investigation

The company began looking into the issue following suspicious activity on payment systems at its fuel stations and restaurants in July.

By Krishna Thakker • Oct. 7, 2019

Tesco invests in checkout-free startup Trigo

The retailer is also testing the firm's technology in a 3,000-square-foot store located at its headquarters in the U.K.

By Jeff Wells • Oct. 4, 2019

Food distributor opens 1st on-site vertical farm

The facility, which will generate 50,000 pounds of produce annually, is the first of several that startup Square Roots will build for Michigan-based Gordon Food Service.

By Jessica Dumont • Oct. 1, 2019

How grocery pickup is evolving

As demand grows along with competition, retailers are trying to erase wait times, improve fulfillment and even reach shoppers away from the store.

By Lauren Manning • Sept. 30, 2019

As Instacart gains ground, tech players organize to take back the last mile

Firms like Onfleet, Bringg and Mercatus have teamed up to offer end-to-end online fulfillment as consumer adoption continues to grow and evolve. 

By Emma Cosgrove • Sept. 30, 2019

Sports venues are the latest testing ground for checkout-free stores

The Sacramento Kings' Golden 1 Center will open a store with Zippin next month while the Worcester Red Sox will unveil a location with Standard Cognition in April 2021. 

By Jessica Dumont • Sept. 26, 2019

Out-of-stock on aisle 5: Wakefern expands automated inventory pilot

Using computer vision and artificial intelligence, the shelf camera system scans shelves to track product performance and availability.

By Lauren Manning • Sept. 26, 2019

Amazon adds tool to aid visually impaired customers in the kitchen

Using the camera from their Echo Show device, customers can ask Alexa to identify any pantry object in their hands.

By Jessica Dumont • Sept. 24, 2019

The 5 most memorable technologies from Groceryshop

The exhibit hall in Las Vegas highlighted a slew of new devices, from drones and digital shelves to product-picking robots and smart carts. 

By Jessica Dumont , Jeff Wells • Sept. 23, 2019

From smart carts to computer vision, checkout innovations are multiplying

As tech firms race to bring the Amazon Go experience to supermarkets, established technologies like self-checkout and scan-and-go are stepping up their game.

By Jeff Wells • Sept. 23, 2019

Mobile commerce evolves along with food and beverage

Pinterest and Iris Nova are two companies that are innovating the way customers can explore and buy groceries, and both talked at Groceryshop about what's ahead. 

By Jeff Wells • Sept. 18, 2019

Grocers want an AI framework to maximize experience and efficiency

Retailers lead spending on artificial intelligence at $3.4 billion in 2018, but it's not a one-size-fits-all solution for supermarkets, said Coresight Research CEO Deborah Weinswig at Groceryshop.

By Thai Phi Le • Sept. 17, 2019

Ahold Delhaize adds digital shelves in European stores

The grocer's partnership with Hanshow Technology will also develop more in-store innovations through a newly launched Joint Innovation Lab.

By Lauren Manning • Sept. 16, 2019

Deliv CEO shares 4 reasons last-mile delivery costs skyrocket

Daphne Carmeli walked through the costly perils of last-mile delivery, how to avoid them and why grocers have it particularly tough. 

By Emma Cosgrove • Sept. 16, 2019

Micro-fulfillment companies adapt to a changing industry

Takeoff Technologies announced a new warehouse model and $25 million in Series C funding, while CommonSense Robotics rebranded as Fabric.

By Jeff Wells • Sept. 16, 2019

Smart cart startup Caper raises $10M

The startup, which says its AI-equipped shopping carts are a cheaper alternative to cashierless stores, will use the funding to build its team and fulfill its pipeline. 

By Jessica Dumont • Sept. 12, 2019

In-store 'operating system' Swiftly raises $15.6M

The all-in-one app, which has been testing with California's Zion Market, claims to make in-store shopping as seamless and data-rich as e-commerce.

By Lauren Manning • Sept. 12, 2019

Kroger heads to Texas for 5th Ocado location

The Dallas city council approved $5.7 million in incentives for the Cincinnati-based grocer to build its next AI-powered fulfillment center. 

By Krishna Thakker • Aug. 29, 2019

To see how automation could solve problems for U.S. grocers, look to Japan

The country's answer to a labor shortage and supply chain inefficiencies is nothing short of an automation revolution.

By Julie Vargas, Avery Dennison Corporation • Aug. 28, 2019

Instacart forges ahead as industry pressures mount

The leading e-commerce service says it's driving online engagement, but a recent report claims the service may hinder customer loyalty to grocers.

By Jeff Wells • Aug. 27, 2019