'We're putting out fires': Companies adjust to online grocery surge

Retailers are adding servers, hiring fulfillment workers and trying to better sync inventory with their online platforms.

By Jeff Wells • March 19, 2020

Ocado temporarily stops taking orders

The British e-grocer has been overwhelmed by consumers trying to buy groceries as the coronavirus crisis spirals.

By Sam Silverstein • March 19, 2020

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Back-end and operational technology

From price forecasting tools to inventory management technology, grocers are leveraging data and digital innovation to become more efficient.

By Grocery Dive staff

Fairway is taming lines with its skip-checkout app

The Northeast grocer has promoted the tool extensively, beefed up staffing and added servers to process orders. At one Manhattan store, around 30% of transactions are coming through the app.

By Jeff Wells , Jessica Dumont • March 17, 2020

Grocery apps see record downloads as shoppers move online

A new study finds a sharp increase in shoppers turning to services like Instacart, Shipt and Walmart Grocery as they stock up on everyday essentials.

By Tatiana Walk-Morris • March 17, 2020

Surging demand overloads online grocers

Peapod's site and mobile app were intermittently available Thursday and Friday., and FreshDirect delivery slots have filled up as coronavirus anxiety grows.  

By Sam Silverstein • March 13, 2020

Amazon to sell cashierless tech to other retailers

The company's Just Walk Out technology utilizes computer vision, sensor fusion and deep learning to eliminate checkout lines.  

By Tatiana Walk-Morris • March 10, 2020

Instacart launches doorstep delivery service

The company had been testing the feature for months and decided to roll it out nationwide after demand shot up over the past week.

By Jeff Wells • March 6, 2020

Is Go Grocery a game changer for Amazon?

Experts agree the checkout-free store is a technical marvel, but they questioned its ability to promote regular shopping trips and attract interest to license its system to other retailers.

By Jeff Wells • Feb. 26, 2020

What if you could make frictionless shopping a reality?

RFID can help leverage a more convenient, frictionless experience, by ensuring products are in stock and making it easier for shoppers to access product information and check out faster.

By Julie Vargas, Avery Dennison Corporation • Feb. 26, 2020

Instacart aims to cultivate online community with new Shop Talk hub

Weaving in features from social platforms, such as badges and micro-rewards, the grocery delivery company is encouraging continued participation.

By Robert Williams • Feb. 21, 2020

The appeal of cashierless stores? Speed and short lines

Health and beauty could gain the most from adopting the concept, per a report from USA Technologies and PYMNTS.com.

By Tatiana Walk-Morris • Feb. 19, 2020

The time is now: Robot tests yield fast results

Don't fall victim to analysis-paralysis when it comes to testing in-store robots.

By Tim Rowland • Feb. 19, 2020

Kroger's self-serve ad platform addresses attribution challenge with sales data

By letting advertisers view online and in-store sales data on its self-serve platform, the retailer aims to bring more transparency into the ad buying process.

By Dianna Christie • Feb. 14, 2020

7-Eleven tests cashierless store at Texas HQ

The c-store and Amazon Go are testing the waters of cashierless commerce, as startups are looking to scale similar technology. 

By Tatiana Walk-Morris • Feb. 10, 2020

Nuro's driverless vehicle is exempt from federal requirements

The company's R2 vehicle will not be required to have mirrors or a windshield, allowing it to begin public road testing in Houston in the coming weeks.

By Kristin Musulin • Feb. 7, 2020

For in-store farms to succeed, finding the right balance is key

High-tech growing operations promise to efficiently supply retailers with greens. But the bigger payoff may be in offering shoppers a bit of food theater.

By Lauren Manning • Feb. 6, 2020

Meijer shifts to gig workers for in-store roles

The retailer has tapped labor-on-demand platform Hyer to streamline resource management and help identify qualified candidates.

By Jessica Dumont • Jan. 28, 2020

Discovery is lost in e-commerce. How can grocers improve?

The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

By Jessica Dumont • Jan. 27, 2020

Human interaction is still king for consumers shopping in-store

While retailers are investing more in in-store technologies, a new survey found that adoption rates for some remain low.

By Tatiana Walk-Morris • Jan. 23, 2020

SpartanNash adds location technology to Fast Lane

The new tool notifies customers when their order is ready and uses GPS technology to give stores an accurate arrival time.

By Krishna Thakker • Jan. 16, 2020

Walmart expands robots to 650 additional stores

That brings robots to 1,000 total locations, but a spokesperson noted that the company views robots as "assistants to the associates and their jobs."

By Tatiana Walk-Morris • Jan. 14, 2020

A look inside Ahold Delhaize's 24/7 frictionless store

The 150-square-foot display location at NRF showcased the technology that the grocer says rivals Amazon Go.

By Krishna Thakker • Jan. 14, 2020

Albertsons will roll out Pinterest recipe integration

Shoppers can scan special tags and be directed to the retailer's Pinterest page with the full recipe and products available in the store, the company announced at NRF's Big Show. 

By Krishna Thakker • Jan. 13, 2020

Walmart opens cashierless store in Florida

The Neighborhood Market location features the Check Out With Me service and expanded self-checkout lanes with employees on hand to assist with transactions.

By Lauren Manning • Jan. 13, 2020

Attention shoppers! Your local grocery store needs robots

Robots are a simple, effective, and lovable solution for retailers, writes store of the future expert, Chris Walton

By Chris Walton, CEO Omni Talk, Third Haus • Jan. 13, 2020