Amazon's grocery lead on navigating a 'complicated' industry

In a Q&A with Recode on Wednesday, Stephenie Landry said the company has adopted grocers' tried-and-true focus on "consistent quality" while relying on its tech prowess to stand out.

By Jeff Wells • Oct. 8, 2020

Weee aims to be the top grocer for Asians in North America

The online company plans to keep expanding across the U.S. while growing its customer base and diversifying its product offerings. 

By Catherine Douglas Moran • Oct. 7, 2020

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Tech firms team up on omnichannel commerce program for local grocers

Rosie, AppCard and ShoptoCook are linking up in an effort to help small retailers compete with the likes of Walmart, Kroger and Amazon.

By Catherine Douglas Moran • Oct. 6, 2020

Pardon the Disruption: 5 e-commerce trends supercharged by the pandemic

A look at a few developments, from the rise of apps to shifting strategy on fulfillment, that promise to stick around long after the virus has dissipated.

By Jeff Wells • Oct. 5, 2020

Ocado faces lawsuit from AutoStore over fulfillment center tech

The U.K.-based grocery automation company, which is building fulfillment centers for Kroger, is accused of infringing on patents for robotic systems used to pick and pack groceries.

By Sam Silverstein • Oct. 5, 2020

Albertsons adds meal-planning service to its digital menu

The eMeals platform helps customers plan meals and can send ingredients directly to their digital shopping carts.

By Sam Silverstein • Oct. 2, 2020

ShopRite reimagines deli counter mobile app with more items for pickup

The grocer's Order Express app has more features to allow shoppers to customize and order online.

By Catherine Douglas Moran • Oct. 1, 2020

Walmart to revamp 1K stores with digital in mind

Using airports as a model, the retail giant is redesigning stores to help customers navigate them and to prompt app-based shopping.

By Ben Unglesbee • Oct. 1, 2020

Save Mart deploys sidewalk robots for delivery

Traveling at a speed of four miles an hour and carrying up to 20 pounds of groceries, the small bots are based at the grocer’s flagship store in California.

By Jeff Wells • Sept. 30, 2020

Schnucks brings aisle-scanning robots to more than half its stores

The wider deployment of Simbe Robotics' "Tally" bots, which identify out-of-stocks and provide product location information, follows an initial test that began in 2017.

By Sam Silverstein • Sept. 30, 2020

Amazon One lets users pay with their palm prints

The e-commerce giant is rolling out the technology at select Amazon Go stores and said it will be available for use in offices, stadiums and retail stores.

By Tatiana Walk-Morris • Sept. 30, 2020

Wegmans adds compressed natural gas trucks in move toward diesel-free fleet

The grocer's new trucks can stay in service two to five years longer than diesel versions and increase fuel capacity by 30% over older vehicles.

By Rosie Bradbury • Sept. 29, 2020

How retailers can maximize grab-and-go demand in-store and online

Customization, combo meals and mobile marketing can help grocers hold onto mealtime customers as restaurant sales tick back up, according to new research and retailer input.

By Catherine Douglas Moran • Sept. 28, 2020

Analyze this everyday driver of demand to improve availability

Refining replenishment forecasts to account for key purchasing influencers enables grocers to smartly adjust stocks to prepare for changes in demand.

Sept. 28, 2020

Marketplace provider Mirakl raises $300M

The software company, which has worked with Kroger and Albertsons, plans to hire hundreds of engineers to help retailers add third-party sellers to their e-commerce systems.

By Sam Silverstein • Sept. 24, 2020

Giant Eagle adopts location tracking tech to cut pickup wait times

Radius Networks’ FlyBuy Pickup provides shoppers' estimated arrival times to stores via live alerts using proprietary location technology. 

By Rosie Bradbury • Sept. 24, 2020

Mercato teams up with NYC to boost independent grocers' online footprint

New York City officials say allowing select local grocers and vendors to work with the e-commerce platform will help both the stores and vulnerable communities. 

By Catherine Douglas Moran • Sept. 23, 2020

Kroger steps up AI deployment to combat checkout losses

The grocer is working with Everseen to outfit stores with computer vision systems designed to spot unscanned items at self-checkout stations.

By Sam Silverstein • Sept. 22, 2020

Oracle, Walmart deal for TikTok tentatively approved, paving way for digital shakeup

The proposed U.S. TikTok company will leverage Walmart's e-commerce, fulfillment and payments services while igniting a showdown with major digital platforms.

By Robert Williams • Sept. 21, 2020

Inside the store: Amazon Fresh

The just-opened supermarket will feel familiar to shoppers, but the relentless focus on low prices and removing shopping friction is where the company looks to stand out.

By Krishna Thakker • Sept. 21, 2020

Farmstead extends in-house software to other grocers

The online grocer said its "Grocery OS" system can scale across fulfillment properties and help grocers rein in their operational costs.

By Jessica Dumont • Sept. 18, 2020

Online grocery will leap to $250B in 5 years, report says

A new study from Mercatus and research firm Incisiv predicts online grocery will stabilize post-pandemic and account for 21.5% of total grocery sales by 2025.

By Catherine Douglas Moran • Sept. 18, 2020

Amazon Fresh opens to the public with a focus on low prices

The new supermarket debuted Thursday in Woodland Hills, California, with deals on chips, soda and fresh meat as it seeks to reach shoppers in-store and online.

By Rosie Bradbury • Sept. 17, 2020

Walmart now approaches innovation in terms of 'days or weeks or months,' US CEO says

The retailer is making major technology investments and wants to cultivate a fast-moving organization willing to test and implement new ideas on a dime, John Furner said Tuesday.

By Sam Silverstein • Sept. 17, 2020

3 ways grocers can appeal to the 'connected consumer'

Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

By Rajesh Midha • Sept. 16, 2020